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Hello,I have a customer request to migrate user mailbox "greetings" only in phases from Unity Connection 8.0 {MCS} to Unity Connection 9.X {VMware}. It will done in phases 2100 users, I need to have both old and new Unity Connection servers running a...
Hello,Wondering if anyone has any information on the limitation of the number of call handlers you can have in Unity Connection? I have it as a RFP question to answer.Thanks,
Hello,I'm wondering if it's possible to use Nuance ASR as a second auto speech recognition language option other than US English with Unity Connection? Has anyone done this integration,is it possible and supported? I'm being told to use Cisco IP-IVR ...
Hello,Do you know the distance/lengh you can use a crossover T-1 cable {assume CAT-5} with RJ-45 between a Cisco router's T-1 interface and a T-1 interface on a Norel PBX to do a QSIG T-1 link? I was told 200 feet but wondering if anyone has informat...
Hello,Trying to find out if Unity Conenction has an option to play a specific message before others. If you say 10 new or saved messages in your inbox, once logged in the playback menu is there a way to play message 4 of 10 before listen and skippin...
Hi Chris,Thanks for your response. Yes I've been on the Unitytools web site and watched some informational video's on Cobras etc. I was hoping to find a little more information on the process to use Cobras so I can try to determine how many hours it...
Hi Daniel, I was asking if Unity Connection/Nuance ASR for second language was supported and or an option for the customer request. I stay with IP-IVR in the design Thank you for answering my question.