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About aaronbanks
08-18-2017
aaronbanks
Beginner
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Member since
01-25-2007
15
Posts
0
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Latest Contributions by aaronbanks
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CME 8.0 paging
Created by
aaronbanks
in
IP Telephony and Phones
06-30-2015
06-30-2015
I need to configure CME for overhead paging with a TAMB unit. Can phones be paged at the same time a...
CUIC 9.0 - no data after converting from old historical reports
Created by
aaronbanks
in
Contact Center
10-22-2013
10-22-2013
We decided to convert to CUIC 9.01 from the old historical reporting application. After the conversi...
Announcing position in queue
Created by
aaronbanks
in
Contact Center
08-27-2013
08-27-2013
If I want to announce a caller's position in the queue, what is the best way to accomplish that? A s...
Testing a UCCX Script in an RDP session
Created by
aaronbanks
in
Contact Center
08-26-2013
08-26-2013
I can't call the script so I'm thinking I need to use IP communicator or something to call it and ru...
Testing a UCCX Script in an RDP session
Created by
aaronbanks
in
Contact Center
08-26-2013
08-26-2013
I'm interested in knowing how I can test a UCCX script in an RDP session (I only have access to the ...
Number translation to UCCX
Created by
aaronbanks
in
Contact Center
08-24-2013
08-24-2013
When a customer dials 888-343-FOOD that goes to a DID 506-343-FOOD, how does that translate or point...
Route Points/Triggers
Created by
aaronbanks
in
Contact Center
08-22-2013
08-22-2013
I have a silly question about CTI route points and triggers. I say silly because I am doing a call c...
Subflows
Created by
aaronbanks
in
Contact Center
08-16-2013
08-16-2013
Sure I have a TON of questions. My mind makes it simple before a call is delivered to an agent, we h...
Subflows
Created by
aaronbanks
in
Contact Center
08-16-2013
08-16-2013
I have 2 scripts - a main script and a holiday script. I want to use a subflow to call the holiday s...
UC320W Voicemail Capacity
Created by
aaronbanks
in
Voice Systems
11-01-2012
11-01-2012
If the voicemail capacity on UC320W is 30 min per individual mailbox and there are 24 users, is it p...
Connecting UC320 to door access system
Created by
aaronbanks
in
Voice Systems
05-29-2012
05-29-2012
One more question - how about automatic entry? So, say the receptionist is looking at a monitor that...
Connecting UC320 to door access system
Created by
aaronbanks
in
Voice Systems
05-18-2012
05-18-2012
Would it work for multiple phones? We have a client that would like all the phones to ring when some...
Public Statistics
Date Registered
01-25-2007
08:26 PM
Date Last Visited
08-18-2017
03:53 AM
Total Messages Posted
15
Helpful Votes Given To
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Chris Deren
10
Anthony Holloway
5
Jonathan Schulenberg
5
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