Buy or Renew
Buy or Renew
This forum will be in read-only mode February 10 - 21 to improve post findability. Learn more

Voice and Conferencing - Small Business

Transform the way you communicate with our Voice and Conferencing solutions, designed for small businesses.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation

Forum Posts

Start a conversation

Upcoming read-only mode February 10th - 21st, 2025

Hey Everybody, We are excited to announce an initiative aimed at improving the user experience starting within our Voice and Conferencing board. As part of a comprehensive post-relabelling effort, we will be temporarily transitioning the board to rea...

CoreyP319 by • Cisco Employee
  • 86 Views
  • 0 replies
  • 1 Helpful votes

Cisco 504G wrong time.

Hello, We have a cloud PBX and 32 Cisco 504G phones, with some yealink phones. All cisco phones are not registering the time zone correctly. It shows the primary and secondary NTP servers but its displaying the time 6 hours ahead. I tried overriding ...

Cra31858 by • Level 1
  • 744 Views
  • 2 replies
  • 0 Helpful votes

UC560 SIP Connection

Hello all, I've just got a very basic question about SIP connecting to UC560 as I'm not very experienced with cisco UC We have been using it for a while already with BRI ISDN lines - all works fine. However, the provider is going to get rid of ISDN s...

mSumo by • Level 1
  • 655 Views
  • 0 replies
  • 0 Helpful votes

Resolved! Pass username and password in SPA5XX XML URL?

Hello, Can anyone enlighten me on how to send a username and password in an XML URL for a Cisco SPAxxx phone's progammable soft key? The syntax used for the provisioning URL does not seem to work in an XML PSK field. I have an xml directory which I w...

Cisco SPA508G

Hi thereI bought a Cisco Phone SPA508G from Cox Business amazon store and the phone is blocked by Admin password. I try to connect with Cox Business and they don't offer support to non customers. I can't return this phone because the time expired. I ...

Cisco SPA502G incoming phones calls don't work

Hello,I have set up my IP-phone. Now I can make phone calls and also I receive incoming calls. However there is one problem with incoming calls:After some minutes after the last outgoing call my phone is not reachable for incoming calls anymore. Case...

PC Port Spanning Option in the Small Business Configuration Utility ?

How do I setup PC port spanning in the small business configuration web-based utility ? I am trying to use Wireshark by connecting the computer to the PC port on the SPA504g. However, I am not seeing the SIP or RTP packets. I can't find the "Span to ...

hesham_11 by • Level 1
  • 1275 Views
  • 6 replies
  • 0 Helpful votes

Resolved! Can a Cisco employee tell me what "SCAPS" and "tftp addr" queries are that my VOIP adapter is making?

Since the wider voip community and associated experts can't answer this question, Can a Cisco employee tell me what these VOIP ATA log entries mean or refer to:++++ retry query scaps+++ need tftp addr..+++ send scaps discovery query And tell me what ...

SumGuy by • Level 1
  • 1886 Views
  • 6 replies
  • 0 Helpful votes

Resolved! Cisco SPA 112 ATA

Hi all,I have 3 x Cisco SPA 112 ATAs all registered back to a Unify Openscape Business PBX.The SPA 112s are not on the local site to the PBX they are on a remote site which has a VPN connection to the main site where the PBX is located.Now the issue ...

Set SPA1001 and SPA3102 to make local network unregistered SIP call

Hello folks, I want to send and receive a unregistered SIP call over a local lan network with the Cisco equipment (SPA1001 and SPA3102). I can anybody help me with the settings. I would be very grateful. I connect PSTN phone line to SPA3102,I connect...

Resolved! Request SPA504G 7.6.2SR7 firmware EXE file

Hello. Looking to update a SPA504G's firmware.  However there is no EXE file in the download package like prior releases. Can Cisco provide a tool to install the BIN file since the client does not use provisioning on their SPA504G devices. Much Appre...

What are "SCAPS" discovery / queries and "tftp addr" in voip ATA log files and how to disable them?

 I see a lot of these in my ATA's log files (SPA-112): ++++ retry query scaps +++ need tftp addr..+++ send scaps discovery query What is "SCAPS" (what is it an acronym for?) and how do I disable these queries in the ATA? I believe that "need tftp add...

SumGuy by • Level 1
  • 1878 Views
  • 10 replies
  • 10 Helpful votes

Display Caller ID on remote phone when Single Number Reach is enabled on UC560

Hello,  I managed to enable Single Number Reach using Cisco Configuration Assistant and it's working as intended. I just have a question. Is it possible to display the caller ID on the remote phone? Currently, when someone calls my company desk phone...

Resolved! Stop desk phone from ringing when SNR is enabled in UC560 - SNR feature is enabled on Cisco Configuration Assistant

I have enabled Single Number Reach (SNR) on Cisco Configuration Assistant and is working as expected, desk phone and mobile phone ring, I have the option to pick up a call from any device. But I find this kinda annoying that when I pick up the call o...

View All
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: