Hi all,
Looking for a bit of assistance regarding a CME where by all the phones (3) are rebooting at "Configuring CM List".
Hopefully I will provide all that is required but will provide more if needed.
##The 3 phones are all 7940's and this was previously working.
##Currently they are all unregistered but Layer 3 connectivity is good.
ephone-1 Mac:0012.0101.0C5F TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
ephone-2 Mac:0012.00EC.B362 TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
ephone-3 Mac:0012.0101.0C4A TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
##TFTP Bindings shows the files for the phones are available.
tftp-server flash:/its/XMLDefault7960.cnf.xml alias SEP001201010C5F.cnf.xml
tftp-server flash:/its/XMLDefault7960.cnf.xml alias SEP001200ECB362.cnf.xml
tftp-server flash:/its/XMLDefault7960.cnf.xml alias SEP001201010C4A.cnf.xml
##I have connected to the local switch and downloaded the files and can open them - they contain the required info (IP & Port).
Switch#more flash:SEP001201010C4A.cnf.xml
<device>
<devicePool>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
</ports>
<processNodeName>192.186.44.1</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<versionStamp>{Jan 01 2002 00:00:00}</versionStamp>
##Telephony Service config
telephony-service
no auto-reg-ephone
load 7960-7940 P00308000400
load 7921 CP7921G-1.3.4SR1
load 7911 SCCP11.8-2-2SR1S
max-ephones 6
max-dn 6
ip source-address x.x.x.x port 2000
timeouts interdigit 5
cnf-file location flash:
time-format 24
date-format dd-mm-yy
dialplan-pattern 1 39.... extension-length 4
max-conferences 4 gain -6
dn-webedit
time-webedit
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
#I have recreated the CNF files and reset phones but no change. I do get an error saying the time is not set however the CNF files have been created. Router is using an external NTP server.
CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
CNF files update complete
Debug of the tftp shows the file is accessible:
*Apr 23 16:29:08.726 UTC: TFTP: Looking for SEP001201010C4A.cnf.xml
*Apr 23 16:29:08.746 UTC: TFTP: Opened flash:/its/XMLDefault7960.cnf.xml, fd 0, size 930 for process 36
*Apr 23 16:29:08.746 UTC: TFTP: Sending block 1 (retry 0), socket_id 0x666781D8
*Apr 23 16:29:08.750 UTC: TFTP: Received ACK for block 1, socket_id 0x666781D8
*Apr 23 16:29:08.750 UTC: TFTP: Sending block 2 (retry 0), socket_id 0x666781D8
*Apr 23 16:29:08.754 UTC: TFTP: Received ACK for block 2, socket_id 0x666781D8
*Apr 23 16:29:08.754 UTC: TFTP: Finished flash:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 36
##I have tried changing the source IP address to a loopback address and reset phones but no change.
I suspect i am probably missing something obvious but any advice would be appreciated.
Thanks.
