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IP Phone 7811 not register on CME 12

donathien
Beginner
Beginner

*May 13 09:15:34.889: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/sipSPIGetRejectedRequestSyslog: Syslog Timer re-started for silent discard
*May 13 09:18:25.373: TFTP: Server request for port 53083, socket_id 0x3EF49B6C for process 162
*May 13 09:18:25.373: TFTP: read request from host 172.16.61.10(53083) via GigabitEthernet0/0.61
*May 13 09:18:25.373: TFTP: Looking for 7811-3PCC.xml
*May 13 09:18:25.373: TFTP: Sending error 1 No such file
*May 13 09:18:25.409: TFTP: Server request for port 50585, socket_id 0x3EF49B6C for process 162
*May 13 09:18:25.409: TFTP: read request from host 172.16.61.10(50585) via GigabitEthernet0/0.61
*May 13 09:18:25.409: TFTP: Looking for Cisco/CP-7811-3PCC/50f7222d7f6f.cfg
*May 13 09:18:25.409: TFTP: Sending error 1 No such file
*May 13 09:26:25.705: TFTP: Server request for port 51610, socket_id 0x3EF49B6C for process 162
*May 13 09:26:25.705: TFTP: read request from host 172.16.61.10(51610) via GigabitEthernet0/0.61
*May 13 09:26:25.705: TFTP: Looking for 7811-3PCC.xml
*May 13 09:26:25.705: TFTP: Sending error 1 No such file
*May 13 09:26:25.741: TFTP: Server request for port 51444, socket_id 0x3EF49B6C for process 162
*May 13 09:26:25.741: TFTP: read request from host 172.16.61.10(51444) via GigabitEthernet0/0.61
*May 13 09:26:25.741: TFTP: Looking for Cisco/CP-7811-3PCC/50f7222d7f6f.cfg
*May 13 09:26:25.745: TFTP: Sending error 1 No!        e

2 Replies 2

R0g22
Cisco Employee
Cisco Employee
That's a 3PCC/MPP firmware based 78XX. You need to have a enterprise firmware based phone.

Hi there

 

Following Nipun's posts, you need a CP-7811-3PCC-K9= to work with this firmware.

 

*May 13 09:18:25.373: TFTP: Looking for 7811-3PCC.xml
*May 13 09:18:25.373: TFTP: Sending error 1 No such file

 

*May 13 09:18:25.409: TFTP: Looking for Cisco/CP-7811-3PCC/50f7222d7f6f.cfg
*May 13 09:18:25.409: TFTP: Sending error 1 No such file

 

If your phone is CP-7811-K9= phone you need cmterm-78xx.10-3-1-12 or later

 

 

Installing Cisco Unified CME Software

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmeinstl.html#concept_D4C49462CEEC4B388758656C01DCBD54

 

 

Hope this helps!

Cheers
Rath!


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