I tried setting up a backup for my CCM 8.5. But now when I try to go back into the Disaster Recovery System and click on the back up I set up...it just keeps showing:
"Status: Unable to process request, master agent is busy"
How can I clear this and try to set this up again?
CCM 8.5? You are on the leading edge of technology...
Go into 'Control Center - Network Services'. Listed there are the DRF Master and DRF Local services that make up this service. Restart the DRF Master, and leave it a few minutes to settle then try again.
Network Services is in the Serviceability pages (https://ccm-ip/ccmservice)
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Thank you for replying, But ithat solution is not working. Have been restarting the DRF local and Master Sevices since morning. Any other way of resolving it ?
i have the same issue...
My client tells me that progress will backup the database, and then try to enter theBARS and the message appeared
another idea to resolve this?
Go to CUC Serviceabilty > Tools > Cluster Management > Port Manager, for Publisher click on Stop Taking Calls.
This should now allow you to restore a backup.
i had this same issue,resolved by
Restart the service from the Command Line Interface on both publisher and subscriber, use these commands
admin:utils service restart Cisco DRF Master
admin:utils service restart Cisco DRF Local