05-30-2010 09:17 PM - edited 03-21-2019 02:38 AM
So far I've tested and found 3 phones that can't make a 3-way/ad-hoc conference call, but I have tested 3 or 4 others that work just fine. Two of the phones that can't make the calls are SPA525g's and one is a 7900 series. The phones that DO work are also spa525g's.
What I noticed today was all of the phone's that can't make the Ad-hoc conference calls all show C001 on the phone for a few seconds after the call fails. When the call fails the person initiating the call loses both the 2nd party they called and the 3rd party, but party 2 and party 3 are actually connected and can talk to each other. The phones that ARE working flash that they are using C0014 for a brief second. I'm not sure what tells the phones which conference dn to grab or what is wrong with the C001 config. I've posted parts of the config with notes below. Please let me know if you need any additional information.
===============================================================================
sh dspfarm all
===============================================================================
Dspfarm Profile Configuration
Profile ID = 1, Service = CONFERENCING, Resource ID = 1
Profile Description : DO NOT MODIFY, active CCA conference profile - CCA2.0 codec711
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE
Application : SCCP Status : ASSOCIATED
Resource Provider : FLEX_DSPRM Status : UP
Number of Resource Configured : 16
Number of Resource Available : 16
Codec Configuration
Codec : g711ulaw, Maximum Packetization Period : 30 , Transcoder: Not Required
Codec : g711alaw, Maximum Packetization Period : 30 , Transcoder: Not Required
SLOT DSP VERSION STATUS CHNL USE TYPE RSC_ID BRIDGE_ID PKTS_TXED PKTS_RXED
0 5 26.6.0 UP N/A FREE conf 1 - - -
0 5 26.6.0 UP N/A FREE conf 1 - - -
0 5 26.6.0 UP N/A FREE conf 1 - - -
0 5 26.6.0 UP N/A FREE conf 1 - - -
0 6 26.6.0 UP N/A FREE conf 1 - - -
0 6 26.6.0 UP N/A FREE conf 1 - - -
0 6 26.6.0 UP N/A FREE conf 1 - - -
0 6 26.6.0 UP N/A FREE conf 1 - - -
0 7 26.6.0 UP N/A FREE conf 1 - - -
0 7 26.6.0 UP N/A FREE conf 1 - - -
0 7 26.6.0 UP N/A FREE conf 1 - - -
0 7 26.6.0 UP N/A FREE conf 1 - - -
0 8 26.6.0 UP N/A FREE conf 1 - - -
0 8 26.6.0 UP N/A FREE conf 1 - - -
0 8 26.6.0 UP N/A FREE conf 1 - - -
0 8 26.6.0 UP N/A FREE conf 1 - - -
Total number of DSPFARM DSP channel(s) 16
===============================================================================
sh sccp all
===============================================================================
SCCP Admin State: UP
Gateway Local Interface: Vlan90
IPv4 Address: 10.1.10.2
Port Number: 2000
IP Precedence: 5
User Masked Codec list: None
Call Manager: 192.168.200.1, Port Number: 2000
Priority: N/A, Version: 4.0, Identifier: 1
Trustpoint: N/A
Conferencing Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 192.168.200.1, Port Number: 2000
TCP Link Status: CONNECTED, Profile Identifier: 1
Reported Max Streams: 256, Reported Max OOS Streams: 0
Supported Codec: g711ulaw, Maximum Packetization Period: 30
Supported Codec: g711alaw, Maximum Packetization Period: 30
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period: 30
TLS : ENABLED
SCCP Application Service(s) Statistics:
Profile Identifier: 1, Service Type: Conferencing
TCP packets rx 14212, tx 13822
Unsupported pkts rx 0, Unrecognized pkts rx 0
Register tx 3, successful 3, rejected 0, failed 0
Unregister tx 2, successful 0
KeepAlive tx 13706, successful 13706, failed 0
OpenReceiveChannel rx 99, successful 99, failed 0
CloseReceiveChannel rx 99, successful 0, failed 0
StartMediaTransmission rx 99, successful 99, failed 0
StopMediaTransmission rx 99, successful 0, failed 0
PortReq rx 0
PortRes tx 0, successful 0, failed 0
PortClose rx 0
QosListen rx 0
QosPath rx 0
QosTeardown rx 0, send 0, recv 0, sendrecv 0
QosResvNotify tx 0, send 0, recv 0, sendrecv 0
QosErrorNotify tx 0, send 0, recv 0, sendrecv 0
err0 0, err1 0, err2 0, err3 0, err4 0, err5 0,
err6 0, err7 0, err8 0, err9 0, err10 0, err11 0,
err12 0
QosModify rx 0, send 0, recv 0, sendrecv 0
UpdateDscp rx 0
Reset rx 2, successful 2, failed 0
MediaStreamingFailure rx 99
MediaStreamingFailure tx 0
Switchover 0, Switchback 0
CCM Group Identifier: 1
Description: None
Binded Interface: None
Associated CCM Id: 1, Priority in this CCM Group: 1
Associated Profile: 1, Registration Name: confprof1
Registration Retries: 3, Registration Timeout: 10 sec
Keepalive Retries: 3, Keepalive Timeout: 30 sec
CCM Connect Retries: 3, CCM Connect Interval: 10 sec
Switchover Method: GRACEFUL, Switchback Method: GRACEFUL_GUARD
Switchback Interval: 10 sec, Switchback Timeout: 7200 sec
Signaling DSCP value: cs3, Audio DSCP value: ef
Total number of active session(s) 0, and connection(s) 0
Total number of active session(s) 0, and connection(s) 0
Total number of active session(s) 0, connection(s) 0, and callegs 0
SCCP Application Service(s) Statistics Summary:
Total Conferencing Sessions: 0, Connections: 0
Total Transcoding Sessions: 0, Connections: 0
Total MTP Sessions: 0, Connections: 0
Total ALG-Phone Sessions: 0, Connections: 0
Total BRI-Phone Sessions: 0, Connections: 0
Total SCCP Sessions: 0, Connections: 0
Total active sessions 0, connections 0, rsvp sessions 0
Statistic Count
------------------------- -----------
Send queue enqueue error 0
Socket send error 94
Msgs discarded upon error 54
===============================================================================
sh run pieces
===============================================================================
!
stcapp ccm-group 1
stcapp
!
stcapp feature access-code
!
sccp local Vlan90
sccp ccm 192.168.200.1 identifier 1 version 4.0
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate profile 1 register confprof1
!
dspfarm profile 1 conference
description DO NOT MODIFY, active CCA conference profile - CCA2.0 codec711
codec g711ulaw
codec g711alaw
maximum conference-participants 16
maximum sessions 16
conference-join custom-cptone CCAjointone
conference-leave custom-cptone CCAleavetone
associate application SCCP
!
!
telephony-service
sdspfarm conference mute-on 111 mute-off 222
sdspfarm units 5
sdspfarm tag 1 confprof1
conference hardware
===============================================================================
ephone-template 16
===============================================================================
softkeys remote-in-use CBarge Newcall
softkeys idle Redial Cfwdall Dnd Login Mobility Pickup Gpickup Newcall
softkeys seized Cfwdall Meetme Redial Pickup Endcall Gpickup Callback
softkeys alerting Callback
softkeys connected Trnsfer Confrn Park RmLstC ConfList Mobility LiveRcd Flash TrnsfVM Endcall
keep-conference local-only
conference drop-mode local
!
===============================================================================
ephone dn's for Ad-Hoc conference call slots - Phones that use C0014 seemsto work but the ones that use C001 don't
===============================================================================
!
ephone-dn 562 octo-line
number C0014 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 563 octo-line
number C0014 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 564 octo-line
number C0013 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 565 octo-line
number C0013 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 566 octo-line
number C0012 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 567 octo-line
number C0012 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 568 octo-line
number C0011 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 569 octo-line
number C0011 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 570 octo-line
number C0010 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 571 octo-line
number C0010 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 572 octo-line
number C009 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 573 octo-line
number C009 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 582 octo-line
number C008 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 583 octo-line
number C008 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 584 octo-line
number C007 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 585 octo-line
number C007 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 586 octo-line
number C006 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 587 octo-line
number C006 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 588 octo-line
number C005 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 589 octo-line
number C005 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 590 octo-line
number C004 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 591 octo-line
number C004 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 592 octo-line
number C003 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 593 octo-line
number C003 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 594 octo-line
number C002 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 595 octo-line
number C002 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn 596 dual-line
number C001 no-reg primary
conference ad-hoc
preference 1
!
!
ephone-dn 597 dual-line
number C001 no-reg primary
conference ad-hoc
no huntstop
!
===============================================================================
This is the DN of one of the spa525g's that does NOT work
===============================================================================
!
ephone-dn 14 dual-line
number 205 no-reg primary
label JBates 205
description James
name JBates 205
mobility
call-forward noan 399 timeout 16
!
Here is the phone for JBates
!
ephone 5
device-security-mode none
video
mac-address 68EF.XXXX.XX22
ephone-template 16
max-calls-per-button 2
username "xxx" password xxx
paging-dn 1 unicast
type 525G
button 1o14,354
!
===============================================================================
This is the DN of one of the spa525g's that DOES work
===============================================================================
!
ephone-dn 20 dual-line
number 211 no-reg primary
label MRosemire 211
description Max
name MRosemire 211
mobility
call-forward noan 399 timeout 16
!
Here is the phone for MRosemire
!
ephone 7
device-security-mode none
video
mac-address 68EF.xxxx.xx24
ephone-template 16
max-calls-per-button 2
username "xxx" password xxx
paging-dn 1 unicast
type 525G
button 1o20,360 2m13 3m17 4m21
button 5m22
!
Solved! Go to Solution.
05-30-2010 11:33 PM
Hi Data Path,
For starters, please get rid of all these:
ephone-dn 564 octo-line
!
!
ephone-dn 565 octo-line
!
!
ephone-dn 566 octo-line
!
!
ephone-dn 567 octo-line
!
!
ephone-dn 568 octo-line
!
!
ephone-dn 569 octo-line
!
!
ephone-dn 570 octo-line
!
!
ephone-dn 571 octo-line
!
!
ephone-dn 572 octo-line
!
!
ephone-dn 573 octo-line
!
!
ephone-dn 582 octo-line
!
!
ephone-dn 583 octo-line
!
!
ephone-dn 584 octo-line
!
!
ephone-dn 585 octo-line
!
!
ephone-dn 586 octo-line
!
!
ephone-dn 587 octo-line
!
!
ephone-dn 588 octo-line
!
!
ephone-dn 589 octo-line
!
!
ephone-dn 590 octo-line
!
!
ephone-dn 591 octo-line
!
!
ephone-dn 592 octo-line
!
!
ephone-dn 593 octo-line
!
!
ephone-dn 594 octo-line
!
!
ephone-dn 595 octo-line
!
!
ephone-dn 596 dual-line
!
!
ephone-dn 597 dual-line
You only need two of them, I never configure more then one anyway, the rest are just consuming resources for no reason at all you can not even use them, if your system supported that many ad-hoc conferences it would have to be a one of a kind system
Also put the "no huntstop" command on "562"
Can you also do a "sh telephony-service" and post that, I would like to see how many sessions you have enabled there as well. I am also concerned that you have left no room at all for transcoding and you don't even have a dsp profile for transcoding? You may need to rethink the configuration of the system, again another rule of thumb is to look at having transcoding enabled on the system even if you think you are not going to use it, you just never know and when it is not enabled you can end up sitting there for hours trying to work out what is going wrong.
Other than the above nothing is sticking out, in any event posting a txt file of your config is much easier to work through then it being posted on here, might want to keep that in mind, because sometimes what you post may not be enough information and we may need your whole config to make sure that everything correlates to their respective points.
Cheers,
David.
05-30-2010 11:33 PM
Hi Data Path,
For starters, please get rid of all these:
ephone-dn 564 octo-line
!
!
ephone-dn 565 octo-line
!
!
ephone-dn 566 octo-line
!
!
ephone-dn 567 octo-line
!
!
ephone-dn 568 octo-line
!
!
ephone-dn 569 octo-line
!
!
ephone-dn 570 octo-line
!
!
ephone-dn 571 octo-line
!
!
ephone-dn 572 octo-line
!
!
ephone-dn 573 octo-line
!
!
ephone-dn 582 octo-line
!
!
ephone-dn 583 octo-line
!
!
ephone-dn 584 octo-line
!
!
ephone-dn 585 octo-line
!
!
ephone-dn 586 octo-line
!
!
ephone-dn 587 octo-line
!
!
ephone-dn 588 octo-line
!
!
ephone-dn 589 octo-line
!
!
ephone-dn 590 octo-line
!
!
ephone-dn 591 octo-line
!
!
ephone-dn 592 octo-line
!
!
ephone-dn 593 octo-line
!
!
ephone-dn 594 octo-line
!
!
ephone-dn 595 octo-line
!
!
ephone-dn 596 dual-line
!
!
ephone-dn 597 dual-line
You only need two of them, I never configure more then one anyway, the rest are just consuming resources for no reason at all you can not even use them, if your system supported that many ad-hoc conferences it would have to be a one of a kind system
Also put the "no huntstop" command on "562"
Can you also do a "sh telephony-service" and post that, I would like to see how many sessions you have enabled there as well. I am also concerned that you have left no room at all for transcoding and you don't even have a dsp profile for transcoding? You may need to rethink the configuration of the system, again another rule of thumb is to look at having transcoding enabled on the system even if you think you are not going to use it, you just never know and when it is not enabled you can end up sitting there for hours trying to work out what is going wrong.
Other than the above nothing is sticking out, in any event posting a txt file of your config is much easier to work through then it being posted on here, might want to keep that in mind, because sometimes what you post may not be enough information and we may need your whole config to make sure that everything correlates to their respective points.
Cheers,
David.
05-31-2010 11:22 AM
Hello David,
Thanks for the quick response. I removed C001 (ephone-dn 596 and ephone-dn 597) and everything started working. All of those dn's were configured by CCA. It's a UC560 and it's set to allow 2 meetme conference bridges with up to 16 people each and 14 ad-hoc conference calls. The dn's generated are for C001 to C0014 so it appeared correct. I've attached a screenshot of the CCA conferencing screen. Thanks again for all of your help.
05-31-2010 03:20 PM
Hi Data Path,
Thanks for updating me on how it went for you, I am glad it fixed the problem up.
Thanks also for that image. Again at this stage I only use CCA to provision the system, and one of those reasons is because of the excessive code that gets created or left behind, such as your instance.
Cheers,
David.
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