Voice Systems and Accessories - Small Business

Sorry,Kind of a dumb question, but I cannot seem to dial a phone conencted to an analog port... The ports have 301, 302, etc. and the phones were setup with locals 210, 211, etc. I tired dialing both the 210 and 201 with a analog phone plugged into t...

I'm hoping to be able to install the UCC server to a VM server. I've got 1.5.1.22 download to be installed. Does anyone have any pointers on how or if this can be achieved?ThanksStephanie

Hi,I'm having a problem with the inbound name caller-id on the PRI. It shows the name on the Q931 debug but not on the phones.The provider is ATT and they said that the CO Switch is Lucent 5ESS. but when i use this type of switch the name is not show...

Hi,I have configured SPA9000 and SPA400 with Wizard 2.1 and everything correct. But when I delete de sound folder of the SPA400 (such explain the manual for localization) and replace it by sound folder in spanish then de voicemail prompts only the pa...

I was wondering if cisco or anyone else has a good customer proposal template for the SBCS system.  I am looking to be able to just brand it with my company info and then customize the customer and equipment portions of the proposal

Comes with 8 user license out of the box.  I have 6 IP phones and 2 analog devices.  Does that max out my user license count? In other words, do analog devices connected to the FXS ports use up licenses.  Thanks.

After setup EZVPN for UC500, the vpn client could get IP address from pool. following is the setupUC520 internal Interface 10.1.1.1/24define Ip address pool for VPN client as 10.1.1.200 to 10.1.1.210client connect to UC520 successfully, and acquire I...

Hi,Is it possible to configure a message for the VM after several rings on the phone but without leaving a message?Ex: I call, after 8 rings nobody answers, so there is a message "hello I am busy, please call me later ..." then the call stops.How can...

How can I get phone loads for the 6900 series phones that will work with the UC560.  Since these phones are not listed in the "Phone Load Management" I have no problem using CLI but I need loads that will work.ThanksJayson

Anyone done any  integration with Spectrum Fore Front software?

Hello,I have a question regarding the Auto Attendant.Right now i have it setup up to where someone calls and Auto Attendent person picks up and says"Thank you for calling (company_name)If you like to reachBOB dial 201JOE dial 202JAMES dial 203once yo...

hi guys,  i am having strange problem with my uc560. for some reason the system is unable to play moh when someone is on hold, even the one from the system. but if we put the call on park, the other end will be able to hear default music on hold.   i...

Hi All,has anyone setup oak call logger with the UC560? or any of the UC500 range? i need to know what i need to do in order to get this working it is rather urgent but the lead time for Oak to fix it is 2 weeks which is far too long.your help would ...

Hi,I've had two similar problems with two new UC500 boxes with software release 8.0.2 and CCA 2.2.2. The problem occurs when incoming DID dial-plans are modified or added using the CCA. Translation-rules, dial-peers and dial-plans get's altered, adde...