04-20-2011 11:06 AM - edited 03-21-2019 03:58 AM
This seems to happen a lot:
Change a config on a phone button, or add a user to a paging greop, hit apply config, you get this message with a greyed out "Apply All Change" button;
Your changes have not been applied to the device.
You can continue to make changes on other pages, then click the button below to apply all changes
I see purple flags next to the sections I made changes to, but not amount of changes corrects the condition.
the only way to recover is to log out and start over...
any ideas?
thanks
-Mark
04-20-2011 01:33 PM
go through each section and see if there are any errors.
I had this happen to me and was due to errors in the shared extension I created, I had not assigned anyone to it.
04-20-2011 01:42 PM
This may also happen if the UC320 config utility loses contact with the UC320 itself. Questions to ask
- Did you unplug your lap or make any network changes like switch from wireless to wired. Do you have both enabled?
- Did you perform another operation on the UC320. Is it rebooting?
I think this going to be seen once in a while. If this becomes a big annoyance, please open a case with SBSC and the should be able to collect logs to diagnose issue.
Navin Albert
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