Hi,
I have a problem with AA on UC560.
Here is the problem, I created a AA by using CCA3.2.
Enter "AA Extension" of 911
Selected "aa_sbcs_v03.aef".
Language "system US English"
and added the following options
1 = Extension 973
2 = Call other number 910 (B-ACD)
3 = Call Blast 512
saved and applied settings.
Now if I ring AA extension 911 it plays something different to what I have set up.
When I did a refresh in the auto attendant setup, the settings that I have made has gone.
It has been replaced with the following:
I have tried creating Auto Attendant 2 and it's the same result as above.
The system has been upgraded to
Any ideas?
Kind Regards
Raymond