08-01-2011 02:08 PM - edited 03-21-2019 04:26 AM
hi there
i have some problems with setting up a BT voip trunk. The issue here is I can receive calls and make outside calls, but only on landline numbers?
my setting:
Systemwide parameters
Can you advise - what needs to be changed?
2nd question - is regarding the FAX line which is using one of the sip numbers. Fax is on a fsx port, an extra user is created and the fax as an fsx devise is assigned to the user. In section inbound calls, sip fax number is routed to the fax user but unfortunately this setting is not working
Can I force the analog fax to send and received data via sip trunk? or should I use one of the fxo line and direct to fxs port?
thanks for any suggestions.
08-01-2011 04:31 PM
Can you please provide an example number that isn't working? Have you enabled SIP Logs on the Support Tools page to see what the SIP response is for failed calls?
Chris
08-02-2011 08:34 AM
Thanks Chris for quick response.
Looks like the problem solve themselves. This morning applied some conf (not related with sip config) and the outbound start working fine on mobiles is well?!
fax line I will move to FXO
thanks
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