11-05-2012 10:49 AM - edited 03-21-2019 06:32 AM
Team,
Does the UC560 8.6X code support call-back where a user calls an extension and it that person is n the phone or it's busy, they simply hit the callback softkey and when that person becomes available they are alerted with a tone and a screen pop?
If not, what can be done to get the same (Or nearly the same) results?
Thanks
Paul
11-06-2012 03:40 AM
Yes, that is supported.
11-07-2012 03:53 AM
Paolo,
I do not see this in the config and when I look under Telephony Service the command is not there. I also don't see the Callback option under any softkey template.. Can you elaborate on how to set this up?
Thank you Paolo
Paul
11-07-2012 04:59 AM
CME-Demo#conf t
Enter configuration commands, one per line. End with CNTL/Z.
CME-Demo(config)#ephone-template 1
CME-Demo(config-ephone-template)#softkeys seized ?
CWOff Cancel Call Waiting
CallBack Call back
Cfwdall Call forward all
Endcall End call
Gpickup Group Call Pick Up
HLog HLog
MeetMe MeetMe Conference
Pickup Call Pick Up
Redial Redial
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide