09-25-2012 12:34 PM - edited 03-21-2019 06:20 AM
Is the a way to verify that a call is transferring or that someone did pick up the call I transferred? The display doesn't show anything and my users would like to know something.
09-25-2012 02:31 PM
Hi Earl,
Which Cisco product is your question referring to?
Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport
09-26-2012 04:48 AM
Hi Cindy
We have the UC560 with SPA 50x, 525 & 7695 phones. No one can tell if a call has transferred or if the recipient picked up the call. The display does not show anything. Is there a way to display something?
09-26-2012 10:04 PM
Unfortunately this is a limitation of the software, and Cisco is not paying attention to this request.
The phone and the software infrastrcture has the ability that a call is being transferred, and in few cases it does, however in common cases like supervised or blind transfer, it doesn't.
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