Download location for Smart CallConnector Toolbar or TSP

[Chris Foot]

Hi everyone.

We have just purchased and installed a UC540W. I am a software developer and am keen to try and get some TAPI functions integrated with our in-house CRM, in order to do this it appears that I need either the Smart CallConnector Toolbar or the TSP driver. The only links I can find for these are on the cisco download site and they require a service contract. We have been quoted half as much as we already paid for this. As I understand it (and did research before making a purchase), the Smart Callconnector Toolbar is free of charge so I was expecting to be able to download this or have it come in the box and not expecting to have to pay extra to download a supposedly free of charge application. Is there anywhere I can download this without needing a costly service contract?

Thanks

Chris

[Chris Foot]

Hi Paolo,

The only link I can see in that document (https://supportforums.cisco.com/docs/DOC-9827) links to the file exchange (

https://upload.cisco.com/cgi-bin/swc/fileexg/main.cgi?CONTYPES=UC500). This page doesn't seem to have the callconnector software on it. If I set the for dropdown to callconnector I get an internal server error.

Hope you can help

Chris