ā06-17-2009 04:52 PM - edited ā03-21-2019 01:13 AM
I want to set up an extension and and mailbox for a user for which there is no physical phone.
When I try to do this in CCA 1.9 it gives me an error becase the mac address is non exisistant. (see screen shot)
Configure->Telephony->Voice-> Users tab
Thanks,
Matthew
Solved! Go to Solution.
ā06-17-2009 05:26 PM
You cannot do this in CCA today. Use the native CME/CUE GUI instead:
Thanks,
Marcos
ā06-17-2009 05:26 PM
You cannot do this in CCA today. Use the native CME/CUE GUI instead:
Thanks,
Marcos
ā06-18-2009 09:46 AM
Thanks Marcos!
I was able to do this in the CUE GUI - interesting to see what that user looks like in CCA - or should I not look - is it going to crash CCA?
ā06-18-2009 09:52 AM
The virtual mailbox should be invisible, but not the user.
Let us know,
Marcos
ā06-18-2009 12:08 PM
There is no sign of the user or the extentsion in CCA 1.9.
Bizarre
ā06-18-2009 12:49 PM
Hmm. Probably because this user doesn't have a phone CCA doesn't see it.
Marcos
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