Voice Systems and Accessories - Small Business

Hello,Currently running Software pack 7.1.0-EA .Noticed a wierd situation when a user transfered a large file form his wireless laptop to a wired PC on the same vlan (Vlan1). A call was also in progress at the same time and the audio quality immediat...

I have been trying to find out what the maximum time I could record using live record on a UC520. What is the maximum time in seconds I can set a recording to, and what is the maximum time I could expect to actually achieve if there were no other mes...

I need to add a guest network and an additional vlan for data for use by a sister company in my sr520/uc520 environment.I am using all defaults on the devices and they are currently fully operational.I need to add a guest network for use with wireles...

Hi all,I set up a blast group, once the call is answered on one of the extensions, the other handsets are showing the call as a missed call.could someone please help to reslove the above.thanks.

Hi all,I have a UC520 and a 2691. The UC520 has a SIP phone (7940) registered, and the 2691 has an analogue phone connected to its FXS port. The two routers are connected through a crossover ethernet link. Since the SIP phone is registered, the UC520...

Hi,Just wondering if there is a way you can setup the AA on the SPA9000 to instead transfer to an extension when there is no response/no input made into the AA. For example a End User could have "Welcome to XYZ, enter an extension number or hold for ...

Hi,Do you know where I can get the ringtone generator application for the Linksys SPA962 IP phone ?ThanksLiving

HI all,What's the french configuration for BRI?-          Basic 5ESS-          Basic DMS100-          Basic NI-          NTT-          Basic NET3-          Basic 1TR6-          VN3-          Basic QSIGandBearer capability : speech or 3100 HZ or nonea...

We are seeing an issue with the wrp400 ver 1.01.00 where during a normal call it appears the ceratain voices / levels trigger a invite from the wrp400 that trys to iniate a T38 call this basically cause a call cutoff .This is happenning more and more...

Our DID numbers starts from 00 to 99.User using DID 51 wants 00 and 51 as outbound caller ID  (phones are 7945G )  ,DID 00 is used as our reception ,  Is it possible to configure this.Waiting for your Valuable inputs.

I tried searching, btu I coudl not find anything that answers my question:Is Call Transfer Recall a global feature option that all phones and users have?or is it a feature to be added by phone or by user?My understanding is that it is global.You conf...

We have a UC520 and we are trying to get dialbyname to work in our main AA.When I go to our AA script in CUE, there is a field for BusinessHoursOptionPound and that is where we would put whatever goes for the DialByName.How do we set this up?Thanks,S...

We are using CCA 2.0 .On two different occassions we've had an issue wih CCA trying to stay in a 3 digit extension scheme when we told it to be 4 digits...We build the system for 4 digit user extensions, parking slots, etc in telephony voice and save...