Voice Systems and Accessories - Small Business

I unfortunately do not have any debugs (nor am I sure how I'd go about capturing them since I'm told this is not reproducible every time).  The problem as described to me is that on at least two different extensions (each with their own mailbox), mes...

Can you help me out with a question about Call Routing Group Membership options?  I know I can specify which ports on a spa400 to use under call routing by specifying L1{1,3,2 etc.  Is this level of detail possible with Call Routing Groups so I can h...

For incoming Calls:voice translation-rule 1 rule 1 /^43930/ /80/voice translation-profile incomingcalls translate called 1dial-peer voice 60 pots translation-profile incoming incomingcalls incoming called-number 43930.. direct-inward-dialFor Outgoing...

Hi,Has anyone else encountered problems with FAX to Email not working after upgrading to 7.0.2 (IOS 12.4(20)T2) ?Thanks,Phil

I am configuring my system via command line because the CCA simply does not work. I have the latest software pack 12.4 The transfer to voice mail button is not working on the phone, but the profile is in the config file.dial-peer voice 2003 voip desc...

Does anyone know which of the following parameters are the "default", "preferred" or available options as it relates to a T1-PRI interface on a UC500?Number of Digits outpulsed: 4, 7, or 10ISDN Version: NI-1, NI-2 or Custom

I'm logged in to the CUE web interface as my user, which is member and owner of the administrator group. The administrator group has superuser privilege.However, I'm not able to download my own autoattendant script, as I get a prompt that says I don'...

I am looking for updated firmware for a Sipura spa-2100. I have not been able to find it anywhere on the website.Where can I get it?

I'm using a UC500 and I'm trying to change the bckground image in a Cisco 7970 IP phone, I followed the steps in this link:http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_tech_note09186a008062495a.shtmlbut when I finished I still get a...

Hello,I have a customer that has a defective 7940 phone and I would like to replace the phone.  Is there any procedure to do it so that we do not loose the voice mail settings (Unity Express) etc.  The longer way is to add the phone as a new extensio...

Hi!I'm trying to get the UC500 to work with our SIP providers. Since I'm in Sweden I can't use the fancy preconfigured SIP providers.I can't get it to work when doing it in the CCA 2.0. I wan't to se exactly how it's setup and if it registers with th...

I just installed Unified CallConnector in our Windows XP, make call with internal number was OK, but when try dial any other number such Local, Local Plus, National, National Plus..., which I have defined with UC520 I always get busy tone.It seem tha...

Hi,I am not a VOIP expert, but I have set up a couple of VOIP system using SPA9000s and SPA941/SPA942 phones - all went well.However, I am now connecting some legacy stuff to a VOIP network and am trying to setup a SPA8000. I have configured my VOIP ...

I have a quick question regarding the number of max sessions for hardware conferencing and the codec(s) being used.I have a 48U UC500 that I want to maximize the number of max sessions for meet-me conferencing which is 4.  In order to do this, I need...