How does one record a call to a USB drive in 7.5.1a?

[cjordan84]

We have SPA525G2s running firmware 7.5.1a with SIP call setup and I was wondering how exactly to record a call using the new feature that allows calls to be recorded to a connected USB drive.

[Patrick Born · Accepted solution]

Hi Charles,

USB recording is independent of the call control. Configure, use, and listen on a SPA525G2 as follows:

1. Setup > User Preferences > Call Record Configuration > select to enable > save
2. Install a USB key into the SPA525G2
3. Place a call to/from the SPA525G2
4. Right-navigation button to see additional softkeys
5. Press RecNow softkey to start recording
6. Recording automatically stops once call is complete or you can stop with the stop softkey [right-navi press to see the key]
7. Listen to the recordings by pressing Setup > Call Recordings

Regards,

Patrick---

[Patrick Born]

You've probably arrived here from a search engine hit so I've written a more detailed guide which is located here:

https://supportforums.cisco.com/docs/DOC-26849

[cjordan84]

Thanks