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Multisite UC500

sabbinanti
Level 1
Level 1

I have two sites, one with a UC560 an another with a UC540. I manually created a VPN tunnle and setup dial peer. The two sites can use 4 digit dialing and have access to the PSTN from each site. Calls from IP Phone to IP Phone work just fine.

However, call forwarding to voicemail (NOAN or otherwise), access to the conference bridge or even dialing CUE directly from the site with the UC540 to the site with the UC560 fails as unknown number.

When calling from the site with the UC560 to the site with the UC540, this is not a problem.

Any help would be appreciated.

Thanks,

S.

1 Accepted Solution

Accepted Solutions

Hello Sebastian,

Please try to use codec g711ulaw between sites under the dial peers.

HTH,

Alex

*Please rate helpful posts

View solution in original post

5 Replies 5

Hello Sebastian,

Please try to use codec g711ulaw between sites under the dial peers.

HTH,

Alex

*Please rate helpful posts

David Trad
VIP Alumni
VIP Alumni

Hi Sebastion,

You either have a Codec Mismatch issue going on, or transcoding is not working properly.

If you do what Alex says, and it works properly in both directions, you can then further investigate using different codecs to reduce bandwidth, but for testing purposes putting everything on G-711uLaw is the best methodology in diagnosing the problem

Cheers,


David Trad.

**If you don't want to rate a post that is fine, I'll just find out where you live and hunt you down**

^^ That's a joke just in case you didn't get it :)

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

I think I already have that set as the primary codec. Please view below

UC540:

dial-peer voice 2205 voip

description to Conference Bridge

destination-pattern 707[1-2]

session target ipv4:10.10.200.250

voice-class h323 1

dtmf-relay h245-alphanumeric

fax protocol cisco

no vad

!

dial-peer voice 2206 voip

description to US Pilot

destination-pattern 399.

session target ipv4:10.10.200.250

voice-class h323 1

dtmf-relay h245-alphanumeric

fax protocol cisco

no vad

!

---

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

no supplementary-service h450.2

no supplementary-service h450.3

supplementary-service h450.12

sip no update-callerid

!

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g729r8

!

voice class h323 1

call start slow

UC560

voice service voip

clid substitute name

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

sip

tel-config to-hdr phone-context

registrar server

!

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g729r8

!

voice class h323 1

call start slow

dial-peer voice 2400 voip

description to Denmark

destination-pattern 24..

session target ipv4:192.168.10.1

voice-class h323 1

dtmf-relay h245-alphanumeric

fax protocol cisco

no vad

!

Hello Sebastian,

This is set to deault codec which is G729 because it is not set under the dial peers.

So under :

dial-peer voice 2205 voip

dial-peer voice 2206 voip

dial-peer voice 2400 voip

you should include :

voice-class codec 1

or directly

codec g711ulaw

HTH,

Alex

*Please rate helpful posts

Still doesn't work. Any Debugging I can try?

Thanks,

S.