08-01-2011 04:12 PM - edited 03-21-2019 04:26 AM
I have a UC320w that I've installed and didn't use the WAN port as it's sitting behind another firewall. The time is off on the phones and I believe it's because there is no WAN access. Is this the case and can I get around it somehow even if I have to program the time manually?
Ian
Solved! Go to Solution.
08-01-2011 04:28 PM
Hi Ian,
The UC320W allows user-specified LAN side NTP server to be configured. You must download a PMF to allow LAN side NTP. See site below for instructions on loading PMF files and the link to download the PMF.
https://supportforums.cisco.com/docs/DOC-16301
NOTE: If using a LAN side NTP server it must be on the same subnet as the UC320 Data VLAN IP.
Cheers,
julio
08-01-2011 04:28 PM
Hi Ian,
The UC320W allows user-specified LAN side NTP server to be configured. You must download a PMF to allow LAN side NTP. See site below for instructions on loading PMF files and the link to download the PMF.
https://supportforums.cisco.com/docs/DOC-16301
NOTE: If using a LAN side NTP server it must be on the same subnet as the UC320 Data VLAN IP.
Cheers,
julio
08-01-2011 04:56 PM
Thanks Julio!!
I'm new to the UC300 and didn't know of the PMF files.
Have a great day!
08-01-2011 05:34 PM
I had the same issue, I then just set up a layer 3 link between the uc300 and the firewall on their own vlan and everything works fine. The PMF's will work too
08-29-2011 06:33 AM
I installed this PMF and pointed it to my W2k3 Server (AD Controller) and I get inconsistent results. Sometimes neither the time or the date is correct, sometimes the date is correct, but the time is incorrect and other times the time will be correct but the date wrong. It seems that after a reboot of the UC nothing syncs correctly. I have a SF300 Switch that is pulling SNTP from the same W2k3 AD Server. Is this a known issue?
Thanks -
08-29-2011 10:27 PM
I tried this PMF earlier, and noticed similar behavior. After a hard reboot UC picks correct time from LAN NTP server (linux based ntpd), but gradually you notice that time ans date starts going in the past and within next 15 ~ 20 minutes its completely off. The only solution for me was to disable this PMF and use WAN port using another Vlan facing gateway.
Thanks
-Azher
08-30-2011 12:39 PM
Hi,
Do you see any ntp errors in the logs? Status -> Support Tools -> Logs
Chris
09-05-2011 11:11 AM
I did not see anything that jumped out when I scanned the syslog. I did just apply the new firmware (2.1.1) this morning and when I completed. The time seemed to sync up correctly right away with the AD / Time Server I specified in the PMF. We will keep an eye on the time and see if it stays in sync.
Thanks - Rodney
08-30-2011 02:29 PM
Hi Chris,
Syslog option was turned off at that time, so I don't have the logs.
-Azher
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide