Ringing on sets uc500

[rh2612]

I have a uc500 that a user states his phone would ring while talking to another user. There were no changes made to the system and I can't find any feature anywhere that would have turned this on/off. While on a call, the user gets call waiting but no audible ringing on the set. Any idea what feature this would be ?

[Steven Smith]

This is call waiting ring under an ephone-dn.

Here is the command reference.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_c1ht.html#wp1011160

[rh2612]

Can you program this thru the Cisco Configuration Assistant ? This will make the set have an audible ringing when on the phone, correct ? Thanks in advance.

[Steven Smith]

This is not currently available in CCA.  Only in CLI.