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SIP Trunk between UC320 and CUCM

David Lee
Level 1
Level 1

Has anyone had any luck with creating a SIP Trunk between a UC320 and CUCM?  We have a location that we recently just acquired that has a UC320 running on site and for simplistic and ease of transition it would be easier if we could just create a SIP trunk between our CUCM 10.5.2 cluster and the UC320 at the location ( ON-NET connection of course).  I have been able to to configure the Trunk on CUCM and when I call extensions on the UC320, it goes through with no problem, but something is not right on the UC320 side.  When I try to dial extensions that belong to the CUCM the calls fail.  I'm certain having a UC500 or CME would be a lot easier since it has CLI and I could just program some dial-peers, but it seems that the UC320 is very limited on it or that my understanding of it is limited.

 

Thanks

1 Reply 1

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there

 

Just wondering did you configure inbound call routing on UC320.

 

https://sbkb.cisco.com/CiscoSB/GetArticle.aspx?docid=4dda2957c5c944ea86f2a3ceb77a44d5_Configure_Inbound_Call_Route_on_the_UC320W.xml&pid=2&converted=0

 

This troubleshooting guide could be handy for you.

https://supportforums.cisco.com/t5/small-business-support-documents/uc320w-troubleshooting-guide/ta-p/3295200

 

Can you also get the troubleshooting error logs from UC320

 

 

Hope this helps!

Cheers
Rath!


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