06-01-2012 02:22 PM - edited 03-21-2019 09:47 AM
We just upgraded SPA 122 to version 1..1.1 Ver 011. After the upgrade SPA cannot register to the PBX to which it was registered before. PBX doesn't even show any registration attempts by it. From the SPA we can ping the domain to which it is trying to register. Confused.
06-01-2012 02:52 PM
Can you get a debug log for this?
https://supportforums.cisco.com/docs/DOC-9862
Need to see what the unit is sending out when trying to register.
08-29-2012 06:28 AM
We kind of lost the track of this issue but since we are now facing problems with PAP2T units (they are just going bad, voice quality is getting wors as the time progresses) we woul like to consider 122 and 112 as a replacement unit. Judging bythe number of posts and problems described in these posts that may be a bad choice as well. Non the less on the topic.
1. Someone needs to update instructions on how to set up syslog server for this unit. Instructions we were provided do not resemble the interface described.
2. Here are the results provided that we have set up syslog server correctly:
syslog server(port:514) started on Tue Aug 28 15:32:54 2012
Aug 28 15:50:53 SPA122 [17179569.420000] physmap-flash physmap-flash.0: map_prob
e failed
Jan 1 00:00:05 SPA122 [17179569.424000] physmap-flash physmap-flash.0: map_prob
e failed
Jan 1 00:00:06 SPA122 dnsmasq[156]: failed to load names from /etc/hosts: No su
ch file or directory
I have no idea how the date changed? Thanks, Dusan
08-29-2012 12:58 PM
Hi Dusan,
Thanks for the suggestion on the SPA1xx debug document. Here you go:
Configuring Debug and syslog on the SPA1xx ATA
Regards,
Patrick
----------
08-29-2012 01:27 PM
Thank you Patrick,
Here is the result of the capture after these instructions. Interestingly in this log I do not even see an attempt to register line 1. We have configured line 1 to register to localpbx and line 2 to register to babytel trunk...
++++ retry query scaps
+++ need tftp addr..
+++ send scaps discovery query
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-d519873d
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12899 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
RSE_DEBUG: getting alternate from domain:nat.babytel.ca
CC_eventProc(), event: CC_EV_SIG_REGISTER_FAILED(0x3B), lid: 1, par: 0, par2: (n
il)
AUD_ccEventProc: event 59 vid 1 par 0x0 par2 0x0
SLIC_stopRing
SLIC_stopTone
[1]RegFail. Retry in 30
[rse_refresh_addr_list] query nat.babytel.ca block 0
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-adf86974
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12901 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-adf86974
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12901 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-adf86974
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12901 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-adf86974
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12901 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-adf86974
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12901 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-adf86974
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12901 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-adf86974
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12901 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
RSE_DEBUG: getting alternate from domain:nat.babytel.ca
CC_eventProc(), event: CC_EV_SIG_REGISTER_FAILED(0x3B), lid: 1, par: 0, par2: (n
il)
AUD_ccEventProc: event 59 vid 1 par 0x0 par2 0x0
SLIC_stopRing
SLIC_stopTone
[1]RegFail. Retry in 30
++++ retry query scaps
+++ need tftp addr..
+++ send scaps discovery query
[rse_refresh_addr_list] query nat.babytel.ca block 0
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-8a2f808d
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12903 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-8a2f808d
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12903 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-8a2f808d
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12903 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-8a2f808d
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12903 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-8a2f808d
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12903 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-8a2f808d
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12903 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
[1]->204.101.5.67:5060(658)
REGISTER sip:sip.babytel.ca SIP/2.0
Via: SIP/2.0/UDP 10.3.12.160:5061;branch=z9hG4bK-8a2f808d
From: "babytel" <>>15403194319@sip.babytel.ca>;tag=f55060d797aa79do1
To: "babytel" <>>15403194319@sip.babytel.ca>
Call-ID: 9878de2-7fd738d9@10.3.12.160
CSeq: 12903 REGISTER
Max-Forwards: 70
Contact: "babytel" <15403194319>;expires=360015403194319>
P-Station-Name: ;mac=ccef485c283e; sn=CBT154400J2
User-Agent: Cisco/SPA122-1.2.1(004)
Allow-Events: talk, hold, conference
P-Station-Name: ;mac=ccef485c283e; display=""; sn=CBT154400J2
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces
RSE_DEBUG: getting alternate from domain:nat.babytel.ca
CC_eventProc(), event: CC_EV_SIG_REGISTER_FAILED(0x3B), lid: 1, par: 0, par2: (n
il)
AUD_ccEventProc: event 59 vid 1 par 0x0 par2 0x0
SLIC_stopRing
SLIC_stopTone
[1]RegFail. Retry in 30
08-29-2012 02:51 PM
Hi Dusan,
Please contact me directly at paborn at Cisco and I'll help you figure out what this issue is. Once we're done, I'll share with the Community what the issue was.
Regards,
Patrick
-----------
08-30-2012 07:11 AM
Hi Patrick,
let me know what do you need from me?
Dusan
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