SPA301 - how make a factory reset?

[010504oli]

I wanna make a factory reset in my SPA301 any suggestion how to do that, thanks for your help.

[ronpatel · Accepted solution]

Hi Ricardo,

You can do it via IVR present in the phone.

http://www.cisco.com/en/US/docs/voice_ip_comm/csbpipp/ip_phones/administration/guide/spa500_admin.pdf

Check section "Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone"

4—Factory Reset—Restores the phone to the factory default software

and settings. Enter 1 to confirm or * to cancel.

or you can use

https://supportforums.cisco.com/docs/DOC-14658

[010504oli]

Thanks for your answer, I solved going to

http://www.cisco.com/en/US/docs/voice_ip_comm/csbpipp/ip_phones/user/guide/spa300_sip.pdf

and the steps are sames that your content link, thanks for your help.