SPA303 SIPConfiguration ( incoming call issue)

[toufikzemri]

Dear All,I'm having a problem with all the phones spa 303g configuration!

The outgoing call are fine but the incoming call goes dead after rings i pickup nothing life i used in the same LAN the softphone (Bria) on my Ipad and its working fine but with cisco devices not!( service provider is VOIP-UNLIMITED) UK.

Any help will be appreciated. Thank you in advance

[Gajanan Pande]

If the incoming call drops as soon as the phone goes off-hook, that indicates towards codec mismatch issue. Not sure about how the gateway etc are configured but if it's H.323 gateway then codec config under incoming dial-peer needs to be fixed.

Hope it helps.

GP.

Pls rate helpful posts by clicking on stars below the posts !!

[toufikzemri]

Thank you Gajanan I changed the codec to the recommended (G711a, G711u and G729) From service provider (VoIP unlimited) and changed the router but still have the same issue!!

Sent from Cisco Technical Support iPad App

[paolo bevilacqua]

Wrong forum, try "small business voice - gateways". You can move the post with the control panel on the right.