11-10-2011 06:46 AM - edited 03-21-2019 04:55 AM
Hi, we have a problem with some SPA525G2 and SPA502 registered to a Alcatel's Softswitch. The problem is that this phones can only make 3-Way conferences and we need them to be able to make N-party conferences. They are using SIP. Is there something on the Phones we need to set for this to work? I see there is an option called Conference Bridge URL, does anyone knows what is this for?
Thanks in Advanced for your Help
11-15-2011 03:38 PM
This parameter is dependent on the server but the admin guide shows the following info
This is the URL used to join into a conference call,
generally in the form of the word “conference” or
“user@IPaddress:port”
11-15-2011 06:46 PM
nseto,
what you mean is, that this URL is used to join a conference and no to initiate one? What we need is to initiate a conference from the SPA500 and then add more than 3 parties.
This is the information I found:
The SPA3xx/5xx IP phone family allows you to configure the phone to support N-way conference calls by using an external conference server.
By factory default, the phones are configured to support 3-way phone-based conferencing.
If you have a conference server, you can configure N-way conferencing on the phone that will initiate conference calls.
Note: The phone will only use one method of conference bridging, either phone-based 3-way or server-based N-way. Once you have configured a Conference Bridge URL, the phone will use server-based conferencing for all conference calls.
I need to know how to configure the phone to use an external conference server. Can you help me with this?
11-16-2011 08:50 AM
You need to set up the server to control the conference so you can have more that 3 parties for a conference call. If the phone controls the conference, it can only handle up to 3 parties. You can initiate with the phone but the server needs to control the conference.
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