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SPA962 hang on boot / reset

p.bettinelli
Level 1
Level 1

after a change of setting (an extension in theSPA932 consolle) the phone don't reboot correctly (  the display blink, all the lights are turn on and is unreachable from the network).... i have remove the SPA932, use an external power supply... but no luck...

there is something to do?

Thnaks

2 Replies 2

nseto
Level 6
Level 6

Are you able to factory reset the phone from the phone menu?

Hi NSeto,

I have the same problem. I'm not able to enter the menu. The Phone is like a pulsar with the screen and the top 4 led's.

Is there a standard key combination to set factory defaults during power up?

Thx,

Carlo