01-28-2013 05:43 PM - edited 03-21-2019 06:54 AM
Hi,
I recently added a T1/E1 voice card to our UC540.
Its connected to a Optus voice service, which is being provided through a Telstra Megalink Service.
The NTU is connected to the VIC.
I configured the VIC is PRI, and I get an active connection.
I also get the incoming call routing working fine.
The problem is, that theres obviously still some important configuration missing, and I cannot answer and incoming call from the handset.
It rings on the handset, and when I answer nothing happens at the other end.
Then when I do manage to pick up a call, there is no audio.
Some config advice would be great.
Here is some of the config.
controller E1 0/2/0
framing NO-CRC4 Australia
pri-group timeslots 1-16
interface Serial0/2/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-ts014
isdn incoming-voice voice
isdn sending-complete
trunk-group ALL_T1E1
no cdp enable
isdn switch-type primary-net5
Solved! Go to Solution.
01-29-2013 03:42 AM
It does, otherwise I would not have suggested.
You can also use the search to get answers immediately.
01-29-2013 01:22 AM
You should use switch type primary-net5 to begin with.
Then check you have updated software and look at traces.
01-29-2013 02:22 AM
im wasnt sure which switch-type to use.
Will net5 work for Australia?
Have the latest software pack installed.
01-29-2013 03:42 AM
It does, otherwise I would not have suggested.
You can also use the search to get answers immediately.
02-01-2013 08:04 PM
OK, so i change the switch-type to net5
Call routing still works as normal.
however when i dial in, both ends ring, and i answer from internal handset, it says connected, but the other end is still ringing. then it disconnects.
this is what happens in log.
013318: Feb 2 03:53:37.162: %CONTROLLER-5-UPDOWN: Controller E1 0/2/0, changed
state to up
013319: Feb 2 03:53:39.162: %LINK-3-UPDOWN: Interface Serial0/2/0:15, changed s
tate to up
013320: Feb 2 03:53:47.662: %MARS_NETCLK-3-CLK_TRANS: Network clock source tran
sitioned from priority 7 to priority 1
DMCUC_540#
DMCUC_540#
DMCUC_540#
DMCUC_540#
013321: Feb 2 03:54:43.226: %ISDN-6-CONNECT: Interface Serial0/2/0:0 is now con
nected to 201 Reception One
013322: Feb 2 03:54:48.366: %DSPRM-3-DSPALARMINFO: DSP (0/1) Host keepalive tim
eout
013323: Feb 2 03:54:48.366: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/0, changed state to Administrative Shutdown
013324: Feb 2 03:54:48.666: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/1, changed state to Administrative Shutdown
013325: Feb 2 03:54:48.966: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/2, changed state to Administrative Shutdown
013326: Feb 2 03:54:49.266: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/3, changed state to Administrative Shutdown
013327: Feb 2 03:54:49.566: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/0, changed state to Administrative Shutdown
013328: Feb 2 03:54:49.866: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/1, changed state to Administrative Shutdown
013329: Feb 2 03:54:50.166: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/2, changed state to Administrative Shutdown
013330: Feb 2 03:54:50.466: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/3, changed state to Administrative Shutdown
013331: Feb 2 03:54:50.766: %LINK-3-UPDOWN: Interface Music on Hold 0/4/0, chan
ged state to Administrative Shutdown
013332: Feb 2 03:54:51.066: %LINK-3-UPDOWN: Interface Music on Hold 0/4/1, chan
ged state to Administrative Shutdown
013333: Feb 2 03:54:51.382: %ISDN-6-DISCONNECT: Interface Serial0/2/0:0 discon
nected from 0405140333 , call lasted 8 seconds
013334: Feb 2 03:54:52.498: %SEC-6-IPACCESSLOGP: list 104 denied tcp 184.75.174
.55(9339) -> 203.37.220.18(2048), 1 packet
013335: Feb 2 03:54:53.842: %DSPRM-5-UPDOWN: DSP 1 in slot 0, changed state to
up
013336: Feb 2 03:55:02.550: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/0, changed state to up
013337: Feb 2 03:55:02.550: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/1, changed state to up
013338: Feb 2 03:55:02.554: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/2, changed state to up
013339: Feb 2 03:55:02.558: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/3, changed state to up
013340: Feb 2 03:55:02.558: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/0, changed state to up
013341: Feb 2 03:55:02.562: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/1, changed state to up
013342: Feb 2 03:55:02.566: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/2, changed state to up
013343: Feb 2 03:55:02.566: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/3, changed state to up 013318: Feb 2 03:53:37.162: %CONTROLLER-5-UPDOWN: Controller E1 0/2/0, changed
state to up
013319: Feb 2 03:53:39.162: %LINK-3-UPDOWN: Interface Serial0/2/0:15, changed s
tate to up
013320: Feb 2 03:53:47.662: %MARS_NETCLK-3-CLK_TRANS: Network clock source tran
sitioned from priority 7 to priority 1
DMCUC_540#
DMCUC_540#
DMCUC_540#
DMCUC_540#
013321: Feb 2 03:54:43.226: %ISDN-6-CONNECT: Interface Serial0/2/0:0 is now con
nected to 201 Reception One
013322: Feb 2 03:54:48.366: %DSPRM-3-DSPALARMINFO: DSP (0/1) Host keepalive tim
eout
013323: Feb 2 03:54:48.366: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/0, changed state to Administrative Shutdown
013324: Feb 2 03:54:48.666: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/1, changed state to Administrative Shutdown
013325: Feb 2 03:54:48.966: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/2, changed state to Administrative Shutdown
013326: Feb 2 03:54:49.266: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/3, changed state to Administrative Shutdown
013327: Feb 2 03:54:49.566: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/0, changed state to Administrative Shutdown
013328: Feb 2 03:54:49.866: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/1, changed state to Administrative Shutdown
013329: Feb 2 03:54:50.166: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/2, changed state to Administrative Shutdown
013330: Feb 2 03:54:50.466: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/3, changed state to Administrative Shutdown
013331: Feb 2 03:54:50.766: %LINK-3-UPDOWN: Interface Music on Hold 0/4/0, chan
ged state to Administrative Shutdown
013332: Feb 2 03:54:51.066: %LINK-3-UPDOWN: Interface Music on Hold 0/4/1, chan
ged state to Administrative Shutdown
013333: Feb 2 03:54:51.382: %ISDN-6-DISCONNECT: Interface Serial0/2/0:0 discon
nected from 0405140333 , call lasted 8 seconds
013334: Feb 2 03:54:52.498: %SEC-6-IPACCESSLOGP: list 104 denied tcp 184.75.174
.55(9339) -> 203.37.220.18(2048), 1 packet
013335: Feb 2 03:54:53.842: %DSPRM-5-UPDOWN: DSP 1 in slot 0, changed state to
up
013336: Feb 2 03:55:02.550: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/0, changed state to up
013337: Feb 2 03:55:02.550: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/1, changed state to up
013338: Feb 2 03:55:02.554: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/2, changed state to up
013339: Feb 2 03:55:02.558: %LINK-3-UPDOWN: Interface Foreign Exchange Station
0/0/3, changed state to up
013340: Feb 2 03:55:02.558: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/0, changed state to up
013341: Feb 2 03:55:02.562: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/1, changed state to up
013342: Feb 2 03:55:02.566: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/2, changed state to up
013343: Feb 2 03:55:02.566: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0
/1/3, changed state to up
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide