12-06-2010 05:47 AM - edited 03-21-2019 03:21 AM
Hello,
I have a customer who is getting a UC560. He needs three operator consoles for the site.
Because the Smart CallConnector operator option is limited to two operators, I am not sure how to meet his needs.
I know the server product would allow three operators but I am having trouble finding the correct part numbers needed.
Also, are there any third party options that would fit the bill?
Thanks
Adam
12-06-2010 06:03 AM
Here are all of the part numbers for Smart Call Connector.
Cisco Smart CallConnector Suite
Product Number Description List Price ($US)
N/A
Cisco Smart CallConnector Toolbar: Free click-to-dial client for download N/C
L-SW-SCC-OPERATOR
Cisco Smart CallConnector Operator console
L-SW-SCC-SERVER
Cisco Smart CallConnector Server option with 8 seats of Advanced Client
L-SW-SCC-8ADVANCED
8 additional seats of Cisco Smart CallConnector Advanced Client for use with Cisco Smart
CallConnector Server
3-Year Support Options
CON-SBS-SVC3
3-year Cisco Small Business Support Service 3 (SCC Operator and Advanced Client)
CON-SBS-SVC4
3-year Cisco Small Business Support Service 4 (SCC Server)
12-06-2010 06:29 AM
Thank you!.
So based on the need for three operators I would require
(1) L-SW-SCC-SERVER
(3) L-SW-SCC-OPERATOR
Plus associated support skus?
12-06-2010 06:43 AM
You are correct. If you buy the SCC server license, it includes 8 Advanced Client licenses, but no Operator Licenses.
Adam Compton
12-06-2010 06:45 AM
I rated the post accordingly.
Many thanks!
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