03-18-2013 01:16 PM - edited 03-21-2019 07:07 AM
I recently upgraded my UC560 to 8.6.1 and now my SPA525G2 will not connect and when I reboot it or factory reset it, it hang's up. I have load SPA525G-7-5-4.bin on the UC560. I have verified the switch port is good by swapping phones (SPA514G). I have also verified the pass-through (switch) on the SPA525G2 works and I had full network connectivity to my laptop. When the phone is booting up I pressed the settings button to verify it was set for SCCP but it was set to SIP. I changed it to SCCP and the phone reboots, verifies network connectivity then gets caught up a loop cycle before timing out without network connection. Any ideas? I have attached sho_flash and sho_run for your viewing pleasure.
Thank you in advance
03-18-2013 01:38 PM
Hello Matt,
Please change the ephone template under ephone 29 which is the ephone of the SPA525G to ephone-template 17.
HTH,
Alex
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04-09-2013 12:11 PM
I have the same issue and will be calling support I guess. thanks for posting the issue.
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