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2095
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6
Helpful
12
Replies

UC560 Call quality

Johngrussell
Level 1
Level 1

Hi All,

Very new to this so treat me gently please.

Just installed a UC-560 on one of our sites, internal calls are fine and everything works as it should, however external calls are suffering from poor call quality or even dropping the call entirely mid conversation.  This seems to be fairly random and does not affect every call - just enough of them to get the users backs up.

All exernal calls are through ISDN and the supplier (BT) says there are no faults or alarms on the line.

I've done all of the configuation through CCA so looking for some advice on the best way to trouble shoot or any suggestions on what might be causing the issue

Thanks in advance

12 Replies 12

Please post the output of these commands:

- show run

- show logging

- show int summary

- show int bri

Regards.

I get an invalid input against bri?

int summary

*: interface is up
IHQ: pkts in input hold queue     IQD: pkts dropped from input queue
OHQ: pkts in output hold queue    OQD: pkts dropped from output queue
RXBS: rx rate (bits/sec)          RXPS: rx rate (pkts/sec)
TXBS: tx rate (bits/sec)          TXPS: tx rate (pkts/sec)
TRTL: throttle count

  Interface                   IHQ       IQD       OHQ       OQD      RXBS      RXPS      TXBS      TXPS      TRTL
-----------------------------------------------------------------------------------------------------------------
GigabitEthernet0/0             0         0         0         0         0         0         0         0         0
*Integrated-Service-Engine0/0         0         0         0         0         0         0         0         0         0
*GigabitEthernet0/1/0           0         0         0         0      8000        11     92000        54         0
*GigabitEthernet0/1/1           0         0         0         0         0         0     94000        58         0
GigabitEthernet0/1/2           0         0         0         0         0         0         0         0         0
*GigabitEthernet0/1/3           0         0         0         0         0         0         0         0         0
Serial0/3/0:0                  0         0         0         0         0         0         0         0         0
Serial0/3/0:1                  0         0         0         0         0         0         0         0         0
Serial0/3/0:2                  0         0         0         0         0         0         0         0         0
Serial0/3/0:3                  0         0         0         0         0         0         0         0         0
Serial0/3/0:4                  0         0         0         0         0         0         0         0         0
Serial0/3/0:5                  0         0         0         0         0         0         0         0         0
Serial0/3/0:6                  0         0         0         0         0         0         0         0         0
Serial0/3/0:7                  0         0         0         0         0         0         0         0         0
Serial0/3/0:8                  0         0         0         0         0         0         0         0         0
Serial0/3/0:9                  0         0         0         0         0         0         0         0         0
Serial0/3/0:10                 0         0         0         0         0         0         0         0         0
Serial0/3/0:11                 0         0         0         0         0         0         0         0         0
Serial0/3/0:12                 0         0         0         0         0         0         0         0         0
Serial0/3/0:13                 0         0         0         0         0         0         0         0         0
Serial0/3/0:14                 0         0         0         0         0         0         0         0         0
*Serial0/3/0:15                 0         0         0         0         0         0         0         0         0
Serial0/3/0:16                 0         0         0         0         0         0         0         0         0
Serial0/3/0:17                 0         0         0         0         0         0         0         0         0
Serial0/3/0:18                 0         0         0         0         0         0         0         0         0
Serial0/3/0:19                 0         0         0         0         0         0         0         0         0
Serial0/3/0:20                 0         0         0         0         0         0         0         0         0
Serial0/3/0:21                 0         0         0         0         0         0         0         0         0
Serial0/3/0:22                 0         0         0         0         0         0         0         0         0
Serial0/3/0:23                 0         0         0         0         0         0         0         0         0
Serial0/3/0:24                 0         0         0         0         0         0         0         0         0
Serial0/3/0:25                 0         0         0         0         0         0         0         0         0
Serial0/3/0:26                 0         0         0         0         0         0         0         0         0
Serial0/3/0:27                 0         0         0         0         0         0         0         0         0
Serial0/3/0:28                 0         0         0         0         0         0         0         0         0
Serial0/3/0:29                 0         0         0         0         0         0         0         0         0
Serial0/3/0:30                 0         0         0         0         0         0         0         0         0
*Vlan1                          0         0         0         0         0         0         0         0         0
*Vlan10                         0         0         0         0      5000         4         0         0         5
*Vlan90                         0         0         0         0         0         0         0         0         0
*Vlan100                        0         0         0         0      1000         3     87000        52         5

Show logging

Syslog logging: enabled (0 messages dropped, 2 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.

No Inactive Message Discriminator.


    Console logging: level debugging, 5 messages logged, xml disabled,
                     filtering disabled
    Monitor logging: level debugging, 0 messages logged, xml disabled,
                     filtering disabled
    Buffer logging:  disabled, xml disabled,
                    filtering disabled
    Exception Logging: size (4096 bytes)
    Count and timestamp logging messages: disabled
    Persistent logging: disabled

No active filter modules.

    Trap logging: level informational, 1997 message lines logged

show run

Building configuration...


Current configuration : 63529 bytes
!
! Last configuration change at 09:59:07 GMT Thu Jan 5 2012 by administrator
! NVRAM config last updated at 07:23:41 GMT Thu Jan 5 2012 by administrator
!
version 15.1
parser config cache interface
no service pad
no service timestamps debug uptime
service timestamps log datetime msec localtime
no service password-encryption
service internal
service compress-config
service sequence-numbers
!
hostname Springburn_UC_560
!
boot-start-marker
boot system flash:/uc500-advipservicesk9-mz.151-2.T2
boot-end-marker
!
!
card type e1 0 3
no logging buffered
no logging rate-limit
enable secret 5 $1$H7rB$cC0yGyQEKmsUHM5IHgicG0
!
aaa new-model
!
!
aaa authentication login default local
aaa authorization exec default local
!
!
!
!
!
aaa session-id common
!
clock timezone GMT 0 0
clock summer-time GMT recurring last Sun Mar 1:00 last Sun Oct 2:00
network-clock-participate wic 3
network-clock-select 1 E1 0/3/0
crypto pki token default removal timeout 0
!
crypto pki trustpoint TP-self-signed-3487953383
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-3487953383
revocation-check none
!
!
crypto pki certificate chain TP-self-signed-3487953383
certificate self-signed 01
  3082025E 308201C7 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
  31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
  69666963 6174652D 33343837 39353333 3833301E 170D3131 31313038 31343137
  32355A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
  4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D33 34383739
  35333338 3330819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
  8100AD61 491735FB DD3CA36D 761E1B3F E213CE4B BEEF940E 0E886D79 E88EC4C6
  408987AF E61089C4 1C1E7CAB C9B7265A 2BEEB197 650D992C A834E2C2 2DAD82EA
  C910C9E5 31C37284 AA1412FE 31D79077 8FDFBF32 93C02865 43A468AF FD72D14E
  FF1DA36A 45431A0D 8AC562F0 29051C49 C5CB8F4E B4D38FA9 97D7546D 92D6449E
  AFD30203 010001A3 81853081 82300F06 03551D13 0101FF04 05300301 01FF302F
  0603551D 11042830 26822453 7072696E 67627572 6E5F5543 5F353630 2E6A6F68
  6E677275 7373656C 6C2E636F 2E756B30 1F060355 1D230418 30168014 DB7F07B1
  CDD62EC2 DF3D1C7F E0E9DA89 E08A593A 301D0603 551D0E04 160414DB 7F07B1CD
  D62EC2DF 3D1C7FE0 E9DA89E0 8A593A30 0D06092A 864886F7 0D010104 05000381
  810078A1 1A84521F 4346CA68 A399CF81 1458C340 656F260C 3DC8B3EB 6A1CE84B
  865938E9 C36033E1 F5E25E86 F614AAE3 5D265D2A 891794D4 41A9B34A CE460C56
  2D1F67EF 26B430A6 19E35F13 F780BBB0 00629F50 E9288F47 3A51A70F ED1808B6
  AEB0F17A F1E49A3B 39C5E2D2 4CF1C534 A401D638 E7090625 DDA5FD86 59836EC8 7C88
   quit
dot11 syslog
ip source-route
ip cef
!
!
ip dhcp relay information trust-all
ip dhcp excluded-address 192.168.10.1 192.168.10.9
ip dhcp excluded-address 192.168.10.241 192.168.10.255
ip dhcp excluded-address 10.1.70.1 10.1.70.9
ip dhcp excluded-address 10.1.70.241 10.1.70.255
!
ip dhcp pool phone
   network 10.1.70.0 255.255.255.0
   default-router 10.1.70.1
   option 150 ip 10.1.70.1
!
!
!
ip domain name *****.co.uk
ip name-server 7.0.0.10
ip name-server 7.0.70.9
ip inspect WAAS flush-timeout 10
ip inspect name SDM_LOW cuseeme
ip inspect name SDM_LOW dns
ip inspect name SDM_LOW ftp
ip inspect name SDM_LOW h323
ip inspect name SDM_LOW https
ip inspect name SDM_LOW icmp
ip inspect name SDM_LOW imap
ip inspect name SDM_LOW pop3
ip inspect name SDM_LOW netshow
ip inspect name SDM_LOW rcmd
ip inspect name SDM_LOW realaudio
ip inspect name SDM_LOW rtsp
ip inspect name SDM_LOW esmtp
ip inspect name SDM_LOW sqlnet
ip inspect name SDM_LOW streamworks
ip inspect name SDM_LOW tftp
ip inspect name SDM_LOW tcp router-traffic
ip inspect name SDM_LOW udp router-traffic
ip inspect name SDM_LOW vdolive
no ipv6 cef
!
multilink bundle-name authenticated
!
stcapp ccm-group 1
stcapp
!
!
isdn switch-type primary-net5
!
!
trunk group ALL_FXO
max-retry 5
voice-class cause-code 1
hunt-scheme longest-idle
!
!
trunk group 571199
hunt-scheme longest-idle
translation-profile outgoing PROFILE_571199
!
!
voice call send-alert
voice rtp send-recv
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
sip
  no update-callerid
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
!
!
voice class cause-code 1
no-circuit
!
voice register global
!
voice hunt-group 1 parallel
list 308,309,310,311,312,313,314,320,326
timeout 16
pilot 511
!
!
!
!
voice translation-rule 4
rule 1 /571199/ /511/
!
voice translation-rule 8
rule 1 /577300/ /300/
rule 2 /577301/ /301/
rule 3 /577302/ /302/
rule 4 /577303/ /303/
rule 5 /577304/ /304/
rule 6 /577305/ /305/
rule 7 /577306/ /306/
rule 8 /577307/ /307/
rule 9 /577308/ /308/
rule 10 /577309/ /309/
!
voice translation-rule 9
rule 1 /577310/ /310/
rule 2 /577311/ /311/
rule 3 /577312/ /312/
rule 4 /577313/ /313/
rule 5 /577314/ /314/
rule 6 /577315/ /315/
rule 7 /577316/ /316/
rule 8 /577317/ /317/
rule 9 /577318/ /318/
rule 10 /577319/ /319/
!
voice translation-rule 10
rule 1 /577320/ /320/
rule 2 /577321/ /321/
rule 3 /577322/ /322/
rule 4 /577323/ /323/
rule 5 /577324/ /324/
rule 6 /577325/ /325/
rule 7 /577326/ /326/
rule 8 /577327/ /327/
rule 9 /577328/ /328/
rule 10 /577329/ /329/
!
voice translation-rule 11
rule 1 /571280/ /500/
!
voice translation-rule 15
rule 15 /^...$/ /01415571199/
!
voice translation-rule 1000
rule 1 /.*/ //
!
voice translation-rule 1112
rule 1 /^9/ //
!
voice translation-rule 2002
rule 1 /^6/ //
!
voice translation-rule 2222
rule 1 /^909[01]......../ //
rule 2 /^9090[89]......./ //
rule 3 /^9098\(.*\)/ //
!
!
voice translation-profile CALLER_ID_TRANSLATION_PROFILE
translate calling 1111
!
voice translation-profile CallBlocking
translate called 2222
!
voice translation-profile OUTGOING_TRANSLATION_PROFILE
translate called 1112
!
voice translation-profile PROFILE_571199
translate calling 15
!
voice translation-profile Springburn_Called_10
translate calling 3265
translate called 10
!
voice translation-profile Springburn_Called_8
translate calling 3265
translate called 8
!
voice translation-profile Springburn_Called_9
translate calling 3265
translate called 9
!
voice translation-profile Workshop-HG_Called_11
translate calling 3265
translate called 11
!
voice translation-profile XFER_TO_VM_PROFILE
translate redirect-called 2002
!
voice translation-profile nondialable
translate called 1000
!
voice translation-profile testonly-BG_Called_4
translate calling 3265
translate called 4
!
!
voice-card 0
!
fax receive called-subscriber $d$
fax interface-type fax-mail
mta send server 10.1.10.1 port 25
mta send with-subject both
mta send mail-from hostname 10.1.10.2
mta send mail-from username $s$
mta receive aliases 10.1.10.2
mta receive maximum-recipients 7
!
application
service cca_fax_detection flash:/applications/faxmail/app_fax_detect.2.1.2.2.tcl
  param fax-dtmf 2
  param mode listen-first
  param prompt flash:/applications/faxmail/en_listen_first.au
  param voice-dtmf 1
!
service cca_offramp flash:/applications/faxmail/app_faxmail_offramp.2.0.1.1.tcl
!
service cca_onramp flash:/applications/faxmail/app_faxmail_onramp.2.0.1.3.tcl
!
!
!
!
license udi pid UC560-T1E1-K9 sn FGL152910P0
archive
log config
  logging enable
  logging size 600
  hidekeys
username Administrator privilege 15 secret 5 $1$RI1U$wFrmM2QiXlSsLkc7jT8.K0
!
!
controller E1 0/3/0
pri-group timeslots 1-31
process-max-time 50
!
ip tftp source-interface Vlan90
!
!
!
!
!
!
!
interface GigabitEthernet0/0
description $FW_OUTSIDE$
ip address dhcp client-id GigabitEthernet0/0
ip access-group 106 in
ip inspect SDM_LOW out
ip virtual-reassembly in
load-interval 30
duplex auto
speed auto
!
interface Integrated-Service-Engine0/0
description Interface used to manage integrated application modulecue is initialized with default IMAP group$FW_INSIDE$
ip unnumbered Vlan90
ip access-group 101 in
ip virtual-reassembly in
service-module ip address 10.1.10.1 255.255.255.252
service-module ip default-gateway 10.1.10.2
!
interface GigabitEthernet0/1/0
switchport trunk native vlan 10
switchport mode trunk
switchport voice vlan 100
macro description cisco-switch
!
interface GigabitEthernet0/1/1
switchport trunk native vlan 100
switchport mode trunk
switchport voice vlan 100
macro description cisco-switch
!
interface GigabitEthernet0/1/2
macro description cisco-desktop
spanning-tree portfast
!
interface GigabitEthernet0/1/3
description Interface used to communicate with integrated service module
switchport access vlan 90
service-module ip address 10.1.10.1 255.255.255.252
service-module ip default-gateway 10.1.10.2
!
interface Serial0/3/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
isdn supp-service name calling
isdn sending-complete
isdn outgoing ie redirecting-number
trunk-group 571199 64
no cdp enable
!
interface Vlan1
description $FW_INSIDE$
ip address 192.168.10.1 255.255.255.0
ip access-group 102 in
ip helper-address 7.0.70.9
ip virtual-reassembly in
!
interface Vlan10
description $FW_INSIDE$
ip address 7.0.70.201 255.255.255.0
ip access-group 103 in
ip helper-address 7.0.0.1
!
interface Vlan90
description $FW_INSIDE$
ip address 10.1.10.2 255.255.255.252
ip access-group 105 in
ip virtual-reassembly in
!
interface Vlan100
description $FW_INSIDE$
ip address 10.1.70.1 255.255.255.0
ip access-group 104 in
ip virtual-reassembly in
!
ip default-gateway 7.0.70.1
ip forward-protocol nd
!
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/gui
ip dns server
ip route 7.0.0.0 255.255.255.0 7.0.0.1
ip route 7.0.70.0 255.255.255.0 Vlan1
ip route 10.1.1.0 255.255.255.0 Vlan100
ip route 10.1.1.0 255.255.255.0 Vlan10
ip route 10.1.10.0 255.255.255.252 Vlan10
ip route 10.1.10.0 255.255.255.255 Vlan1
ip route 10.1.10.1 255.255.255.255 Vlan90
ip route 10.1.10.1 255.255.255.255 Vlan10
ip route 10.1.10.2 255.255.255.255 Vlan1
!
logging esm config
access-list 100 remark auto generated by SDM firewall configuration
access-list 100 remark SDM_ACL Category=1
access-list 100 deny   ip 192.168.10.0 0.0.0.255 any
access-list 100 deny   ip host 255.255.255.255 any
access-list 100 deny   ip 127.0.0.0 0.255.255.255 any
access-list 100 permit ip any any
access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_6##
access-list 101 remark SDM_ACL Category=1
access-list 101 deny   ip 7.0.70.0 0.0.0.255 any
access-list 101 deny   ip 192.168.10.0 0.0.0.255 any
access-list 101 deny   ip 10.1.70.0 0.0.0.255 any
access-list 101 deny   ip host 255.255.255.255 any
access-list 101 deny   ip 127.0.0.0 0.255.255.255 any
access-list 101 permit ip any any
access-list 102 remark auto generated by SDM firewall configuration##NO_ACES_7##
access-list 102 remark SDM_ACL Category=1
access-list 102 deny   ip 10.1.10.0 0.0.0.3 any
access-list 102 deny   ip 7.0.70.0 0.0.0.255 any
access-list 102 deny   ip 10.1.70.0 0.0.0.255 any
access-list 102 deny   ip host 255.255.255.255 any
access-list 102 deny   ip 127.0.0.0 0.255.255.255 any
access-list 102 permit ip any any
access-list 103 remark auto generated by SDM firewall configuration##NO_ACES_7##
access-list 103 remark SDM_ACL Category=1
access-list 103 deny   ip 10.1.10.0 0.0.0.3 any
access-list 103 deny   ip 192.168.10.0 0.0.0.255 any
access-list 103 deny   ip 10.1.70.0 0.0.0.255 any
access-list 103 deny   ip host 255.255.255.255 any
access-list 103 deny   ip 127.0.0.0 0.255.255.255 any
access-list 103 permit ip any any
access-list 104 remark auto generated by SDM firewall configuration##NO_ACES_9##
access-list 104 remark SDM_ACL Category=1
access-list 104 permit tcp 10.1.10.0 0.0.0.3 any eq 2000
access-list 104 permit udp 10.1.10.0 0.0.0.3 any eq 2000
access-list 104 deny   ip 10.1.10.0 0.0.0.3 any
access-list 104 deny   ip 7.0.70.0 0.0.0.255 any
access-list 104 deny   ip 192.168.10.0 0.0.0.255 any
access-list 104 deny   ip host 255.255.255.255 any
access-list 104 deny   ip 127.0.0.0 0.255.255.255 any
access-list 104 permit ip any any
access-list 105 remark auto generated by SDM firewall configuration##NO_ACES_8##
access-list 105 remark SDM_ACL Category=1
access-list 105 permit tcp 10.1.70.0 0.0.0.255 eq 2000 any
access-list 105 permit udp 10.1.70.0 0.0.0.255 eq 2000 any
access-list 105 deny   ip 7.0.70.0 0.0.0.255 any
access-list 105 deny   ip 192.168.10.0 0.0.0.255 any
access-list 105 deny   ip 10.1.70.0 0.0.0.255 any
access-list 105 deny   ip host 255.255.255.255 any
access-list 105 deny   ip 127.0.0.0 0.255.255.255 any
access-list 105 permit ip any any
access-list 106 remark auto generated by SDM firewall configuration##NO_ACES_18##
access-list 106 remark SDM_ACL Category=1
access-list 106 deny   ip 10.1.10.0 0.0.0.3 any
access-list 106 deny   ip 7.0.70.0 0.0.0.255 any
access-list 106 deny   ip 192.168.10.0 0.0.0.255 any
access-list 106 deny   ip 10.1.70.0 0.0.0.255 any
access-list 106 permit udp any eq bootps any eq bootps
access-list 106 permit udp any eq bootps any eq bootpc
access-list 106 permit udp host 7.0.0.10 eq domain any
access-list 106 permit udp host 7.0.70.9 eq domain any
access-list 106 permit icmp any any echo-reply
access-list 106 permit icmp any any time-exceeded
access-list 106 permit icmp any any unreachable
access-list 106 deny   ip 10.0.0.0 0.255.255.255 any
access-list 106 deny   ip 172.16.0.0 0.15.255.255 any
access-list 106 deny   ip 192.168.0.0 0.0.255.255 any
access-list 106 deny   ip 127.0.0.0 0.255.255.255 any
access-list 106 deny   ip host 255.255.255.255 any
access-list 106 deny   ip any any log
!
!
!
!
snmp-server community public RO
tftp-server flash:/phones/50x-30x/spa50x-30x-7-4-6.bin alias spa50x-30x-7-4-6.bin
tftp-server flash:/phones/521_524/cp524g-8-1-17.bin alias cp524g-8-1-17.bin
tftp-server flash:/bacdprompts/app-b-acd-3.0.0.2.tcl alias app-b-acd-3.0.0.2.tcl
tftp-server flash:/bacdprompts/app-b-acd-aa-3.0.0.2.tcl alias app-b-acd-aa-3.0.0.2.tcl
tftp-server flash:/bacdprompts/en_bacd_allagentsbusy.au alias en_bacd_allagentsbusy.au
tftp-server flash:/bacdprompts/en_bacd_disconnect.au alias en_bacd_disconnect.au
tftp-server flash:/bacdprompts/en_bacd_enter_dest.au alias en_bacd_enter_dest.au
tftp-server flash:/bacdprompts/en_bacd_invalidoption.au alias en_bacd_invalidoption.au
tftp-server flash:/bacdprompts/en_bacd_music_on_hold.au alias en_bacd_music_on_hold.au
tftp-server flash:/bacdprompts/en_bacd_options_menu.au alias en_bacd_options_menu.au
tftp-server flash:/bacdprompts/en_bacd_welcome.au alias en_bacd_welcome.au
tftp-server flash:/bacdprompts/en_bacd_xferto_operator.au alias en_bacd_xferto_operator.au
tftp-server flash:/Desktops/320x212x12/List.xml alias Desktops/320x212x12/List.xml
tftp-server flash:/Desktops/CampusNight.png
tftp-server flash:/Desktops/CiscoFountain.png
tftp-server flash:/Desktops/CiscoLogo.png
tftp-server flash:/Desktops/Fountain.png
tftp-server flash:/Desktops/MorroRock.png
tftp-server flash:/Desktops/NantucketFlowers.png
tftp-server flash:/Desktops/TN-CampusNight.png
tftp-server flash:/Desktops/TN-CiscoFountain.png
tftp-server flash:/Desktops/TN-CiscoLogo.png
tftp-server flash:/Desktops/TN-Fountain.png
tftp-server flash:/Desktops/TN-MorroRock.png
tftp-server flash:/Desktops/TN-NantucketFlowers.png
tftp-server flash:/ringtones/Analog1.raw alias Analog1.raw
tftp-server flash:/ringtones/Analog2.raw alias Analog2.raw
tftp-server flash:/ringtones/AreYouThere.raw alias AreYouThere.raw
tftp-server flash:/ringtones/AreYouThereF.raw alias AreYouThereF.raw
tftp-server flash:/ringtones/Bass.raw alias Bass.raw
tftp-server flash:/ringtones/CallBack.raw alias CallBack.raw
tftp-server flash:/ringtones/Chime.raw alias Chime.raw
tftp-server flash:/ringtones/Classic1.raw alias Classic1.raw
tftp-server flash:/ringtones/Classic2.raw alias Classic2.raw
tftp-server flash:/ringtones/ClockShop.raw alias ClockShop.raw
tftp-server flash:/ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml
tftp-server flash:/ringtones/Drums1.raw alias Drums1.raw
tftp-server flash:/ringtones/Drums2.raw alias Drums2.raw
tftp-server flash:/ringtones/FilmScore.raw alias FilmScore.raw
tftp-server flash:/ringtones/HarpSynth.raw alias HarpSynth.raw
tftp-server flash:/ringtones/Jamaica.raw alias Jamaica.raw
tftp-server flash:/ringtones/KotoEffect.raw alias KotoEffect.raw
tftp-server flash:/ringtones/MusicBox.raw alias MusicBox.raw
tftp-server flash:/ringtones/Piano1.raw alias Piano1.raw
tftp-server flash:/ringtones/Piano2.raw alias Piano2.raw
tftp-server flash:/ringtones/Pop.raw alias Pop.raw
tftp-server flash:/ringtones/Pulse1.raw alias Pulse1.raw
tftp-server flash:/ringtones/Ring1.raw alias Ring1.raw
tftp-server flash:/ringtones/Ring2.raw alias Ring2.raw
tftp-server flash:/ringtones/Ring3.raw alias Ring3.raw
tftp-server flash:/ringtones/Ring4.raw alias Ring4.raw
tftp-server flash:/ringtones/Ring5.raw alias Ring5.raw
tftp-server flash:/ringtones/Ring6.raw alias Ring6.raw
tftp-server flash:/ringtones/Ring7.raw alias Ring7.raw
tftp-server flash:/ringtones/RingList.xml alias RingList.xml
tftp-server flash:/ringtones/Sax1.raw alias Sax1.raw
tftp-server flash:/ringtones/Sax2.raw alias Sax2.raw
tftp-server flash:/ringtones/Vibe.raw alias Vibe.raw
!
!
control-plane
!
!
voice-port 0/0/0
cptone GB
station-id number 401
caller-id enable
!
voice-port 0/0/1
cptone GB
station-id number 402
caller-id enable
!
voice-port 0/0/2
cptone GB
station-id number 403
caller-id enable
!
voice-port 0/0/3
cptone GB
station-id number 404
caller-id enable
!
voice-port 0/3/0:15
cptone GB
bearer-cap Speech
!
voice-port 0/1/0
trunk-group ALL_FXO 64
supervisory disconnect dualtone mid-call
compand-type a-law
cptone GB
connection plar opx 500
impedance complex2
description Configured by CCA 4FXO-0/1/0-Custom-HG
caller-id enable
!
voice-port 0/1/1
trunk-group ALL_FXO 64
compand-type a-law
cptone GB
connection plar opx 511
impedance complex2
description Configured by CCA 4 FXO-0/1/1-Custom-BG
caller-id enable
!
voice-port 0/1/2
trunk-group ALL_FXO 64
cptone GB
timing sup-disconnect 85
connection plar opx 502
impedance complex3
description Configured by CCA 4FXO-0/1/2-Custom-HG
caller-id enable
!
voice-port 0/1/3
trunk-group ALL_FXO 64
compand-type a-law
cptone GB
connection plar opx 504
impedance complex2
description Configured by CCA 4 FXO-0/1/3-Custom-HG
caller-id enable
!
voice-port 0/4/0
auto-cut-through
signal immediate
input gain auto-control -15
description Music On Hold Port
!
sccp local Vlan90
sccp ccm 10.1.70.1 identifier 1 version 3.1
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
!
dial-peer cor custom
name internal
name local
name local-plus
name international
name national
name national-plus
name emergency
name toll-free
!
!
dial-peer cor list call-internal
member internal
!
dial-peer cor list call-local
member local
!
dial-peer cor list call-local-plus
member local-plus
!
dial-peer cor list call-national
member national
!
dial-peer cor list call-national-plus
member national-plus
!
dial-peer cor list call-international
member international
!
dial-peer cor list call-emergency
member emergency
!
dial-peer cor list call-toll-free
member toll-free
!
dial-peer cor list user-internal
member internal
member emergency
!
dial-peer cor list user-local
member internal
member local
member emergency
member toll-free
!
dial-peer cor list user-local-plus
member internal
member local
member local-plus
member emergency
member toll-free
!
dial-peer cor list user-national
member internal
member local
member local-plus
member national
member emergency
member toll-free
!
dial-peer cor list user-national-plus
member internal
member local
member local-plus
member national
member national-plus
member emergency
member toll-free
!
dial-peer cor list user-international
member internal
member local
member local-plus
member international
member national
member national-plus
member emergency
member toll-free
!
!
dial-peer voice 1 pots
destination-pattern 401
port 0/0/0
no sip-register
!
dial-peer voice 2 pots
destination-pattern 402
port 0/0/1
no sip-register
!
dial-peer voice 3 pots
destination-pattern 403
port 0/0/2
no sip-register
!
dial-peer voice 4 pots
destination-pattern 404
port 0/0/3
no sip-register
!
dial-peer voice 5 pots
description ** MOH Port **
destination-pattern ABC
port 0/4/0
no sip-register
!
dial-peer voice 50 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/0
!
dial-peer voice 51 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/1
!
dial-peer voice 52 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/2
!
dial-peer voice 53 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/3
!
dial-peer voice 54 pots
description ** FXO pots dial-peer **
destination-pattern A0
port 0/1/0
no sip-register
!
dial-peer voice 55 pots
description ** FXO pots dial-peer **
destination-pattern A1
port 0/1/1
no sip-register
!
dial-peer voice 56 pots
description ** FXO pots dial-peer **
destination-pattern A2
port 0/1/2
no sip-register
!
dial-peer voice 57 pots
description ** FXO pots dial-peer **
destination-pattern A3
port 0/1/3
no sip-register
!
dial-peer voice 2000 voip
description ** cue voicemail pilot number **
translation-profile outgoing XFER_TO_VM_PROFILE
destination-pattern 399
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
voice-class sip outbound-proxy ipv4:10.1.10.1 
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 6 pots
description "catch all dial peer for BRI/PRI"
translation-profile incoming nondialable
incoming called-number .%
direct-inward-dial
!
dial-peer voice 1800 mmoip
description ** fax onramp for outbound faxmail to CUE **
service fax_on_vfc_onramp_app out-bound
destination-pattern ^...$
information-type fax
session target mailto:$d$@10.1.10.1
!
dial-peer voice 122 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Free Numbers - 11 digit**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9080[08].......
forward-digits all
no sip-register
!
dial-peer voice 124 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Free Numbers - 10 digit**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 90500......
forward-digits all
no sip-register
!
dial-peer voice 126 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Free Numbers - <= 10 digits**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 90800....T
forward-digits all
no sip-register
!
dial-peer voice 128 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*International Toll Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 900800T
forward-digits all
no sip-register
!
dial-peer voice 130 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Voicetext Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 91800.
forward-digits all
no sip-register
!
dial-peer voice 132 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Operator**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9100
forward-digits all
no sip-register
!
dial-peer voice 134 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Int Operator / Blind Directory**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 91[59]5
forward-digits all
no sip-register
!
dial-peer voice 136 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*UK-6-Digit-Local-Numbers*Non-Emergency Police/Health Ser**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 91[01]1
forward-digits all
no sip-register
!
dial-peer voice 138 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*UK-6-Digit-Local-Numbers*local direct dial**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9[2-9]T
forward-digits all
no sip-register
!
dial-peer voice 140 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*UK-6-Digit-Local-Numbers*local direct dial - 4/5 digits**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9[2-9]...T
forward-digits all
no sip-register
!
dial-peer voice 142 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*UK-6-Digit-Local-Numbers*Local Rate NGN - 11 digit**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 90845.......
forward-digits all
no sip-register
!
dial-peer voice 144 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*UK-6-Digit-Local-Numbers*Local Rate NGN - <= 10 digits**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 90845T
forward-digits all
no sip-register
!
dial-peer voice 146 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*UK-6-Digit-Local-Numbers*Speaking Clock**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9123
forward-digits all
no sip-register
!
dial-peer voice 148 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*UK-6-Digit-Local-Numbers*Level1 Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 915[0-4]T
forward-digits all
no sip-register
!
dial-peer voice 151 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*National Geographic - 11 digits**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 90[123].........
forward-digits all
no sip-register
!
dial-peer voice 153 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*National Geographic - <= 10 dig**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 901.......T
forward-digits all
no sip-register
!
dial-peer voice 155 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*Location independent & Corporat**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 905[56]........
forward-digits all
no sip-register
!
dial-peer voice 157 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*Mobile**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 907[1-5,7-9]........
forward-digits all
no sip-register
!
dial-peer voice 159 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*Special Services <5ppm**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 90843.......
forward-digits all
no sip-register
!
dial-peer voice 161 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*Internet Access**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 90844.......
forward-digits all
no sip-register
!
dial-peer voice 163 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*National Non Geo - 11 digits**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 90870.......
forward-digits all
no sip-register
!
dial-peer voice 165 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*Services of Social Value**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9116...
forward-digits all
no sip-register
!
dial-peer voice 167 pots
trunkgroup ALL_FXO
corlist outgoing call-national-plus
description **CCA*UK-6-Digit-Local-Numbers*Directory Enquires**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9118...
forward-digits all
no sip-register
!
dial-peer voice 169 pots
trunkgroup ALL_FXO
corlist outgoing call-national-plus
description **CCA*UK-6-Digit-Local-Numbers*Personal & Radio Paging**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 907[06]........
forward-digits all
no sip-register
!
dial-peer voice 171 pots
trunkgroup ALL_FXO
corlist outgoing call-national-plus
description **CCA*UK-6-Digit-Local-Numbers*Special Services <10ppm**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9087[123].......
forward-digits all
no sip-register
!
dial-peer voice 173 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9999
forward-digits all
no sip-register
!
dial-peer voice 175 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency**
preference 5
destination-pattern 999
forward-digits all
no sip-register
!
dial-peer voice 177 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9112
forward-digits all
no sip-register
!
dial-peer voice 179 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency**
preference 5
destination-pattern 112
forward-digits all
no sip-register
!
dial-peer voice 181 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency VoiceText**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 918000
forward-digits all
no sip-register
!
dial-peer voice 183 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency VoiceText**
preference 5
destination-pattern 18000
forward-digits all
no sip-register
!
dial-peer voice 185 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*UK-6-Digit-Local-Numbers*International**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 900[1-9]T
forward-digits all
no sip-register
!
dial-peer voice 150 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
direct-inward-dial
port 0/3/0:15
!
dial-peer voice 3004 pots
description Springburn
translation-profile incoming Springburn_Called_8
incoming called-number 57730.
direct-inward-dial
port 0/3/0:15
!
dial-peer voice 3005 pots
description Springburn
translation-profile incoming Springburn_Called_9
incoming called-number 57731.
direct-inward-dial
port 0/3/0:15
!
dial-peer voice 3006 pots
description Springburn
translation-profile incoming Springburn_Called_10
incoming called-number 57732.
direct-inward-dial
port 0/3/0:15
!
dial-peer voice 3007 pots
description Workshop-HG
translation-profile incoming Workshop-HG_Called_11
incoming called-number 571280
direct-inward-dial
port 0/3/0:15
!
dial-peer voice 58 pots
trunkgroup 571199
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 9112
forward-digits all
no sip-register
!
dial-peer voice 59 pots
trunkgroup 571199
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency**
preference 3
destination-pattern 112
forward-digits all
no sip-register
!
dial-peer voice 60 pots
trunkgroup 571199
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 9999
forward-digits all
no sip-register
!
dial-peer voice 61 pots
trunkgroup 571199
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency**
preference 3
destination-pattern 999
forward-digits all
no sip-register
!
dial-peer voice 62 pots
trunkgroup 571199
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency VoiceText**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 918000
forward-digits all
no sip-register
!
dial-peer voice 63 pots
trunkgroup 571199
corlist outgoing call-emergency
description **CCA*UK-6-Digit-Local-Numbers*Emergency VoiceText**
preference 3
destination-pattern 18000
forward-digits all
no sip-register
!
dial-peer voice 64 pots
trunkgroup 571199
corlist outgoing call-international
description **CCA*UK-6-Digit-Local-Numbers*International**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 900[1-9]T
forward-digits all
no sip-register
!
dial-peer voice 65 pots
trunkgroup 571199
corlist outgoing call-local
description **CCA*UK-6-Digit-Local-Numbers*local direct dial**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 9[2-9]T
forward-digits all
no sip-register
!
dial-peer voice 66 pots
trunkgroup 571199
corlist outgoing call-local
description **CCA*UK-6-Digit-Local-Numbers*Non-Emergency Police/Health Ser**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 91[01]1
forward-digits all
no sip-register
!
dial-peer voice 67 pots
trunkgroup 571199
corlist outgoing call-local
description **CCA*UK-6-Digit-Local-Numbers*local direct dial - 4/5 digits**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 9[2-9]...T
forward-digits all
no sip-register
!
dial-peer voice 68 pots
trunkgroup 571199
corlist outgoing call-local
description **CCA*UK-6-Digit-Local-Numbers*Local Rate NGN - <= 10 digits**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 90845T
forward-digits all
no sip-register
!
dial-peer voice 69 pots
trunkgroup 571199
corlist outgoing call-local
description **CCA*UK-6-Digit-Local-Numbers*Local Rate NGN - 11 digit**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 90845.......
forward-digits all
no sip-register
!
dial-peer voice 70 pots
trunkgroup 571199
corlist outgoing call-local-plus
description **CCA*UK-6-Digit-Local-Numbers*Level1 Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 915[0-4]T
forward-digits all
no sip-register
!
dial-peer voice 71 pots
trunkgroup 571199
corlist outgoing call-local-plus
description **CCA*UK-6-Digit-Local-Numbers*Speaking Clock**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 9123
forward-digits all
no sip-register
!
dial-peer voice 72 pots
trunkgroup 571199
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*Services of Social Value**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 9116...
forward-digits all
no sip-register
!
dial-peer voice 73 pots
trunkgroup 571199
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*National Non Geo - 11 digits**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 90870.......
forward-digits all
no sip-register
!
dial-peer voice 74 pots
trunkgroup 571199
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*Mobile**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 907[1-5,7-9]........
forward-digits all
no sip-register
!
dial-peer voice 75 pots
trunkgroup 571199
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*Special Services <5ppm**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 90843.......
forward-digits all
no sip-register
!
dial-peer voice 76 pots
trunkgroup 571199
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*National Geographic - <= 10 dig**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 901.......T
forward-digits all
no sip-register
!
dial-peer voice 77 pots
trunkgroup 571199
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*National Geographic - 11 digits**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 90[123].........
forward-digits all
no sip-register
!
dial-peer voice 78 pots
trunkgroup 571199
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*Location independent & Corporat**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 905[56]........
forward-digits all
no sip-register
!
dial-peer voice 79 pots
trunkgroup 571199
corlist outgoing call-national
description **CCA*UK-6-Digit-Local-Numbers*Internet Access**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 90844.......
forward-digits all
no sip-register
!
dial-peer voice 80 pots
trunkgroup 571199
corlist outgoing call-national-plus
description **CCA*UK-6-Digit-Local-Numbers*Personal & Radio Paging**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 907[06]........
forward-digits all
no sip-register
!
dial-peer voice 81 pots
trunkgroup 571199
corlist outgoing call-national-plus
description **CCA*UK-6-Digit-Local-Numbers*Special Services <10ppm**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 9087[123].......
forward-digits all
no sip-register
!
dial-peer voice 82 pots
trunkgroup 571199
corlist outgoing call-national-plus
description **CCA*UK-6-Digit-Local-Numbers*Directory Enquires**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 9118...
forward-digits all
no sip-register
!
dial-peer voice 83 pots
trunkgroup 571199
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Int Operator / Blind Directory**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 91[59]5
forward-digits all
no sip-register
!
dial-peer voice 84 pots
trunkgroup 571199
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*International Toll Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 900800T
forward-digits all
no sip-register
!
dial-peer voice 85 pots
trunkgroup 571199
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Free Numbers - 11 digit**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 9080[08].......
forward-digits all
no sip-register
!
dial-peer voice 86 pots
trunkgroup 571199
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Free Numbers - 10 digit**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 90500......
forward-digits all
no sip-register
!
dial-peer voice 87 pots
trunkgroup 571199
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Voicetext Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 91800.
forward-digits all
no sip-register
!
dial-peer voice 88 pots
trunkgroup 571199
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Free Numbers - <= 10 digits**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 90800....T
forward-digits all
no sip-register
!
dial-peer voice 89 pots
trunkgroup 571199
corlist outgoing call-toll-free
description **CCA*UK-6-Digit-Local-Numbers*Operator**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 9100
forward-digits all
no sip-register
!
dial-peer voice 3000 pots
description testonly-BG
translation-profile incoming testonly-BG_Called_4
incoming called-number 571199
direct-inward-dial
port 0/3/0:15
!
!
no dial-peer outbound status-check pots
!
!
telephony-service
video
fxo hook-flash
max-ephones 114
max-dn 600
ip source-address 10.1.70.1 port 2000
max-redirect 20
auto assign 1 to 1 type bri
calling-number initiator
service phone videoCapability 1
service phone ehookenable 1
service dnis overlay
service dnis dir-lookup
timeouts interdigit 5
system message Carntyne Transport
url services http://10.1.10.1/voiceview/common/login.do
url authentication http://10.1.10.1/voiceview/authentication/authenticate.do 
cnf-file location flash:
cnf-file perphone
load 521G-524G cp524g-8-1-17
load 501G spa50x-30x-7-4-6
load 502G spa50x-30x-7-4-6
load 504G spa50x-30x-7-4-6
load 508G spa50x-30x-7-4-6
load 509G spa50x-30x-7-4-6
load 301 spa50x-30x-7-4-6
load 303 spa50x-30x-7-4-6
time-zone 21
time-format 24
date-format dd-mm-yy
voicemail 399
max-conferences 8 gain -6
call-forward pattern .T
hunt-group logout HLog
moh flash:/media/music-on-hold.au
multicast moh 239.10.16.16 port 2000
web admin system name cisco secret 5 $1$v3L3$Fu/6eK5XlqFK7OLzj43/N1
dn-webedit
time-webedit
transfer-system full-consult dss
transfer-pattern 9.T
transfer-pattern .T
transfer-pattern 6... blind
secondary-dialtone 9
night-service day Sun 00:00 23:59
night-service day Mon 18:00 07:00
night-service day Tue 18:00 07:00
night-service day Wed 18:00 07:00
night-service day Thu 18:00 07:00
night-service day Fri 18:00 07:00
night-service day Sat 00:00 23:59
fac standard
create cnf-files version-stamp 7960 Nov 11 2011 09:08:48
!
!
ephone-template  15
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys remote-in-use  Newcall
softkeys idle  Redial Newcall Mobility Cfwdall Pickup Gpickup Dnd HLog Login
softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected  Hold Endcall Mobility Trnsfer TrnsfVM Confrn Acct Park
button-layout 7931 2
!
!
ephone-template  16
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys remote-in-use  Newcall
softkeys idle  Redial Newcall Mobility Cfwdall Pickup Gpickup Dnd HLog Login
softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected  Hold Endcall Mobility Trnsfer TrnsfVM Confrn Acct Park
!
!
ephone-template  17
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys remote-in-use  CBarge Newcall
softkeys idle  Redial Newcall Mobility Cfwdall Pickup Gpickup Dnd HLog Login
softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected  Hold Endcall Mobility Trnsfer TrnsfVM Confrn Acct Park
!
!
ephone-template  18
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys remote-in-use  CBarge Newcall
softkeys idle  Redial Newcall Mobility Cfwdall Pickup Gpickup Dnd HLog Login
softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected  Hold Endcall Mobility Trnsfer TrnsfVM Confrn Acct Park
button-layout 7931 2
!
!
ephone-dn  9
number BCD no-reg primary
description MoH
moh out-call ABC
!
!
ephone-dn  13  dual-line
number 204 no-reg primary
label 204
description 204
name 204
!
!
ephone-dn  14  dual-line
number 205 no-reg primary
label 205
description 205
name 205
!
!
ephone-dn  15  dual-line
number 206 no-reg primary
label 206
description 206
name 206
!
!
ephone-dn  16  dual-line
number 207 no-reg primary
label 207
description 207
name 207
!
!
ephone-dn  17  dual-line
number 208 no-reg primary
label 208
description 208
name 208
!
!
ephone-dn  18  dual-line
number 209 no-reg primary
label 209
description 209
name 209
!
!
ephone-dn  19  dual-line
number 210 no-reg primary
label 210
description 210
name 210
!
!
ephone-dn  20  dual-line
number 211 no-reg primary
label 211
description 211
name 211
!
!
ephone-dn  21  dual-line
number 212 no-reg primary
label 212
description 212
name 212
!
!
ephone-dn  22  dual-line
number 213 no-reg primary
label 213
description 213
name 213
!
!
ephone-dn  23  dual-line
number 214 no-reg primary
label 214
description 214
name 214
!
!
ephone-dn  24  dual-line
number 215 no-reg primary
label 215
description 215
name 215
!
!
ephone-dn  25  dual-line
number 216 no-reg primary
label 216
description 216
name 216
!
!
ephone-dn  26  dual-line
number 217 no-reg primary
label 217
description 217
name 217
!
!
ephone-dn  27  dual-line
number 218 no-reg primary
label 218
description 218
name 218
!
!
ephone-dn  28  dual-line
number 219 no-reg primary
label 219
description 219
name 219
!
!
ephone-dn  29  dual-line
number 220 no-reg primary
label 220
description 220
name 220
!
!
ephone-dn  30  dual-line
number 221 no-reg primary
label 221
description 221
name 221
!
!
ephone-dn  31  dual-line
number 222 no-reg primary
label 222
description 222
name 222
!
!
ephone-dn  32  dual-line
number 223 no-reg primary
label 223
description 223
name 223
!
!
ephone-dn  33  dual-line
number 224 no-reg primary
label 224
description 224
name 224
!
!
ephone-dn  34  dual-line
number 225 no-reg primary
label 225
description 225
name 225
!
!
ephone-dn  35  dual-line
number 226 no-reg primary
label 226
description 226
name 226
!
!
ephone-dn  36  dual-line
number 227 no-reg primary
label 227
description 227
name 227
!
!
ephone-dn  37  dual-line
number 228 no-reg primary
label 228
description 228
name 228
!
!
ephone-dn  38  dual-line
number 229 no-reg primary
label 229
description 229
name 229
!
!
ephone-dn  39  dual-line
number 230 no-reg primary
label 230
description 230
name 230
!
!
ephone-dn  40  dual-line
number 231 no-reg primary
label 231
description 231
name 231
!
!
ephone-dn  41  dual-line
number 232 no-reg primary
label 232
description 232
name 232
!
!
ephone-dn  42  dual-line
number 233 no-reg primary
label 233
description 233
name 233
!
!
ephone-dn  43  dual-line
number 234 no-reg primary
label 234
description 234
name 234
!
!
ephone-dn  44  dual-line
number 235 no-reg primary
label 235
description 235
name 235
!
!
ephone-dn  45  dual-line
number 236 no-reg primary
label 236
description 236
name 236
!
!
ephone-dn  46  dual-line
number 237 no-reg primary
label 237
description 237
name 237
!
!
ephone-dn  47  dual-line
number 238 no-reg primary
label 238
description 238
name 238
!
!
ephone-dn  48  dual-line
number 239 no-reg primary
label 239
description 239
name 239
!
!
ephone-dn  49  dual-line
number 240 no-reg primary
label 240
description 240
name 240
!
!
ephone-dn  50  dual-line
number 241 no-reg primary
label 241
description 241
name 241
!
!
ephone-dn  51  dual-line
number 242 no-reg primary
label 242
description 242
name 242
!
!
ephone-dn  52  dual-line
number 243 no-reg primary
label 243
description 243
name 243
!
!
ephone-dn  53  dual-line
number 244 no-reg primary
label 244
description 244
name 244
!
!
ephone-dn  54  dual-line
number 245 no-reg primary
label 245
description 245
name 245
!
!
ephone-dn  55  dual-line
number 246 no-reg primary
label 246
description 246
name 246
!
!
ephone-dn  56  dual-line
number 247 no-reg primary
label 247
description 247
name 247
!
!
ephone-dn  57  dual-line
number 248 no-reg primary
label 248
description 248
name 248
!
!
ephone-dn  58  dual-line
number 249 no-reg primary
label 249
description 249
name 249
!
!
ephone-dn  59  dual-line
number 250 no-reg primary
label 250
description 250
name 250
!
!
ephone-dn  60  dual-line
number 251 no-reg primary
label 251
description 251
name 251
!
!
ephone-dn  61  dual-line
number 252 no-reg primary
label 252
description 252
name 252
!
!
ephone-dn  62  dual-line
number 253 no-reg primary
label 253
description 253
name 253
!
!
ephone-dn  63  dual-line
number 254 no-reg primary
label 254
description 254
name 254
!
!
ephone-dn  64  dual-line
number 255 no-reg primary
label 255
description 255
name 255
!
!
ephone-dn  65  dual-line
number 256 no-reg primary
label 256
description 256
name 256
!
!
ephone-dn  66  dual-line
number 257 no-reg primary
label 257
description 257
name 257
!
!
ephone-dn  67  dual-line
number 258 no-reg primary
label 258
description 258
name 258
!
!
ephone-dn  68  dual-line
number 259 no-reg primary
label 259
description 259
name 259
!
!
ephone-dn  69  dual-line
number 260 no-reg primary
label 260
description 260
name 260
!
!
ephone-dn  70  dual-line
number 261 no-reg primary
label 261
description 261
name 261
!
!
ephone-dn  71  dual-line
number 262 no-reg primary
label 262
description 262
name 262
!
!
ephone-dn  72  dual-line
number 263 no-reg primary
label 263
description 263
name 263
!
!
ephone-dn  73  dual-line
number 264 no-reg primary
label 264
description 264
name 264
!
!
ephone-dn  74  dual-line
number 265 no-reg primary
label 265
description 265
name 265
!
!
ephone-dn  75  dual-line
number 266 no-reg primary
label 266
description 266
name 266
!
!
ephone-dn  76  dual-line
number 267 no-reg primary
label 267
description 267
name 267
!
!
ephone-dn  77  dual-line
number 268 no-reg primary
label 268
description 268
name 268
!
!
ephone-dn  78  dual-line
number 269 no-reg primary
label 269
description 269
name 269
!
!
ephone-dn  79  dual-line
number 270 no-reg primary
label 270
description 270
name 270
!
!
ephone-dn  80  dual-line
number 271 no-reg primary
label 271
description 271
name 271
!
!
ephone-dn  81  dual-line
number 272 no-reg primary
label 272
description 272
name 272
!
!
ephone-dn  82  dual-line
number 273 no-reg primary
label 273
description 273
name 273
!
!
ephone-dn  83  dual-line
number 274 no-reg primary
label 274
description 274
name 274
!
!
ephone-dn  84  dual-line
number 275 no-reg primary
label 275
description 275
name 275
!
!
ephone-dn  85  dual-line
number 276 no-reg primary
label 276
description 276
name 276
!
!
ephone-dn  86  dual-line
number 277 no-reg primary
label 277
description 277
name 277
!
!
ephone-dn  87  dual-line
number 278 no-reg primary
label 278
description 278
name 278
!
!
ephone-dn  88  dual-line
number 279 no-reg primary
label 279
description 279
name 279
!
!
ephone-dn  89  dual-line
number 280 no-reg primary
label 280
description 280
name 280
!
!
ephone-dn  90  dual-line
number 281 no-reg primary
label 281
description 281
name 281
!
!
ephone-dn  91  dual-line
number 282 no-reg primary
label 282
description 282
name 282
!
!
ephone-dn  92  dual-line
number 283 no-reg primary
label 283
description 283
name 283
!
!
ephone-dn  93  dual-line
number 284 no-reg primary
label 284
description 284
name 284
!
!
ephone-dn  94  dual-line
number 285 no-reg primary
label 285
description 285
name 285
!
!
ephone-dn  95  dual-line
number 286 no-reg primary
label 286
description 286
name 286
!
!
ephone-dn  96  dual-line
number 287 no-reg primary
label 287
description 287
name 287
!
!
ephone-dn  97  dual-line
number 288 no-reg primary
label 288
description 288
name 288
!
!
ephone-dn  98  dual-line
number 289 no-reg primary
label 289
description 289
name 289
!
!
ephone-dn  99  dual-line
number 290 no-reg primary
label 290
description 290
name 290
!
!
ephone-dn  100  dual-line
number 291 no-reg primary
label 291
description 291
name 291
!
!
ephone-dn  101  dual-line
number 292 no-reg primary
label 292
description 292
name 292
!
!
ephone-dn  102  dual-line
number 293 no-reg primary
label 293
description 293
name 293
!
!
ephone-dn  103  dual-line
number 294 no-reg primary
label 294
description 294
name 294
!
!
ephone-dn  104  dual-line
number 295 no-reg primary
label 295
description 295
name 295
!
!
ephone-dn  105  dual-line
number 296 no-reg primary
label 296
description 296
name 296
!
!
ephone-dn  106  dual-line
number 297 no-reg primary
label 297
description 297
name 297
!
!
ephone-dn  107  dual-line
number 298 no-reg primary
label 298
description 298
name 298
!
!
ephone-dn  108  dual-line
number 299 no-reg primary
label 299
description 299
name 299
!
!
ephone-dn  109  dual-line
number 310 no-reg primary
pickup-group 4
label 310
description Kim Provan
name Kim Provan
call-forward all 314
call-forward busy 504
call-forward noan 504 timeout 40
!
!
ephone-dn  110  dual-line
number 311 no-reg primary
pickup-group 4
label 311
description Christine Phelan
name Christine Phelan
call-forward busy 504
call-forward noan 504 timeout 40
!
!
ephone-dn  111  dual-line
number 312 no-reg primary
pickup-group 4
label 312
description Melanie Pollock
name Melanie Pollock
call-forward busy 504
call-forward noan 504 timeout 30
!
!
ephone-dn  112  dual-line
number 313 no-reg primary
pickup-group 4
label 313
description Meisha Bryson
name Meisha Bryson
call-forward busy 504
call-forward noan 504 timeout 30
!
!
ephone-dn  113  dual-line
number 314 no-reg primary
pickup-group 3
label 314
description Steve Downey
name Steve Downey
mobility
call-forward busy 502
call-forward noan 502 timeout 40
!
!
ephone-dn  578  dual-line
number 309 no-reg primary
pickup-group 3
label 309
description Chris Hunter
name Chris Hunter
call-forward busy 502
call-forward noan 502 timeout 40
!
!
ephone-dn  579  dual-line
number 308 no-reg primary
pickup-group 3
label 308
description Allan Baistow
name Allan Baistow
call-forward busy 502
call-forward noan 502 timeout 20
!
!
ephone-dn  580  dual-line
number 326 no-reg primary
pickup-group 3
label 326
description John McGuire
name John McGuire
call-forward busy 502
call-forward noan 502 timeout 20
!
!
ephone-dn  581  dual-line
number 320 no-reg primary
pickup-group 3
label 320
description John Brown
name John Brown
call-forward busy 502
call-forward noan 502 timeout 40
!
!
ephone-dn  582  dual-line
number 300 no-reg primary
pickup-group 3
label 300
description MichelleLappin
name Michelle Lappin
call-forward busy 502
call-forward noan 502 timeout 40
!
!
ephone-dn  583  dual-line
number 307 no-reg primary
label 307
description Robert McLean
name Robert McLean
mobility
snr 907771971202 delay 10 timeout 40 cfwd-noan 399
call-forward busy 502
call-forward noan 502 timeout 30
!
!
ephone-dn  584  dual-line
number 301 no-reg primary
label 301
description David Paterson
name David Paterson
call-forward busy 503
call-forward noan 503 timeout 30
!
!
ephone-dn  585  dual-line
number 305 no-reg primary
pickup-group 2
label 305
description Anne Hajduk
name Anne Hajduk
call-forward busy 503
call-forward noan 503 timeout 40
!
!
ephone-dn  586  dual-line
number 304 no-reg primary
pickup-group 2
label 304
description Erin Brodie
name Erin Brodie
call-forward busy 503
call-forward noan 503 timeout 40
!
!
ephone-dn  587  dual-line
number 327 no-reg primary
pickup-group 2
label 327
description Liz Cliff
name Liz Cliff
call-forward busy 503
call-forward noan 503 timeout 40
!
!
ephone-dn  588  dual-line
number 306 no-reg primary
pickup-group 2
label 306
description Hazel McGrotty
name Hazel McGrotty
call-forward busy 503
call-forward noan 503 timeout 40
!
!
ephone-dn  589  dual-line
number 324 no-reg primary
label 324
description Calum MacLeod
name Calum MacLeod
mobility
snr 907823772359 delay 10 timeout 40 cfwd-noan 399
call-forward busy 399
call-forward noan 399 timeout 20
!
!
ephone-dn  590  dual-line
number 303 no-reg primary
label 303
description Jimmy Ayre
name Jimmy Ayre
mobility
snr 907831506962 delay 10 timeout 41 cfwd-noan 399
call-forward busy 500
call-forward noan 500 timeout 40
!
!
ephone-dn  591  dual-line
number 329 no-reg primary
label 329
description Tom Pollock
name Tom Pollock
mobility
snr 907966133057 delay 5 timeout 50 cfwd-noan 399
call-forward busy 500
call-forward noan 500 timeout 40
!
!
ephone-dn  592  dual-line
number 317 no-reg primary
pickup-group 1
label 317
description CVM Workshop
name CVM Workshop
mobility
call-forward busy 500
call-forward noan 500 timeout 40
!
!
ephone-dn  593  dual-line
number 315 no-reg primary
pickup-group 1
label 315
description Pamela McGill
name Pamela McGill
call-forward busy 500
call-forward noan 500 timeout 40
!
!
ephone-dn  594  dual-line
number 316 no-reg primary
pickup-group 1
label 316
description Chris Gilbert
name Chris Gilbert
call-forward busy 500
call-forward noan 500 timeout 40
!
!
ephone-dn  595  dual-line
number 321 no-reg primary
pickup-group 1
label 321
description Angela Young
name Angela Young
call-forward busy 500
call-forward noan 500 timeout 40
!
!
ephone-dn  596
number 501 no-reg primary
description *** CCA Floating Extension ***
name Main Fax
call-forward all 401
!
!
ephone-dn  597  dual-line
number 318 no-reg primary
pickup-group 1
label 318
description Siobhan Murphy
name Siobhan Murphy
!
!
ephone-dn  598
number 6... no-reg primary
description ***CCA XFER TO VM EXTENSION***
call-forward all 399
!
!
ephone-dn  599
number A801... no-reg primary
mwi off
!
!
ephone-dn  600
number A800... no-reg primary
mwi on
!
!
ephone  1
device-security-mode none
mac-address 30E4.DB81.5FEE
ephone-template 16
max-calls-per-button 2
username "CVMWorkshop" password 123456
type 303
button  1:592
!
!
!
ephone  2
device-security-mode none
mac-address 30E4.DB81.6014
ephone-template 16
max-calls-per-button 2
username "CalumMacLeod" password 123456
type 303
button  1:589
!
!
!
ephone  3
device-security-mode none
mac-address 30E4.DB81.61A8
ephone-template 16
max-calls-per-button 2
username "TomPollock" password 123456
type 303
button  1:591
!
!
!
ephone  4
device-security-mode none
mac-address 30E4.DB81.5F8B
ephone-template 16
max-calls-per-button 2
username "SiobhanMurphy" password 123456
type 303
button  1:597
!
!
!
ephone  5
device-security-mode none
mac-address 30E4.DB81.5FA9
ephone-template 16
max-calls-per-button 2
username "Angelayoung" password 123456
type 303
button  1:595
!
!
!
ephone  6
device-security-mode none
mac-address 30E4.DB81.6126
ephone-template 16
max-calls-per-button 2
username "ChrisGilbert" password 123456
type 303
button  1:594
!
!
!
ephone  7
device-security-mode none
mac-address 30E4.DB81.5F88
ephone-template 16
max-calls-per-button 2
username "PamelaMcGill" password 123456
type 303
button  1:593
!
!
!
ephone  8
device-security-mode none
mac-address 30E4.DB81.61A2
ephone-template 16
max-calls-per-button 2
username "JimmyAyre" password 123456
type 303
button  1:590
!
!
!
ephone  9
device-security-mode none
mac-address 44D3.CA78.3840
ephone-template 16
max-calls-per-button 2
username "HazelMcGrotty" password 123456
type 303
button  1:588
!
!
!
ephone  10
device-security-mode none
mac-address 44D3.CA78.3819
ephone-template 16
max-calls-per-button 2
username "LizCliff" password 123456
type 303
button  1:587
!
!
!
ephone  11
device-security-mode none
mac-address 44D3.CA78.381B
ephone-template 16
max-calls-per-button 2
username "ErinBrodie" password 123456
type 303
button  1:586
!
!
!
ephone  12
device-security-mode none
mac-address 44D3.CA78.3810
ephone-template 16
max-calls-per-button 2
username "AnneHajduk" password 123456
type 303
button  1:585
!
!
!
ephone  13
device-security-mode none
mac-address 44D3.CA78.381A
ephone-template 16
max-calls-per-button 2
username "DavidPaterson" password 123456
type 303
button  1:584
!
!
!
ephone  14
device-security-mode none
mac-address 44D3.CA78.38A8
ephone-template 16
max-calls-per-button 2
username "RobertMcLean" password 123456
type 303
button  1:583
!
!
!
ephone  15
device-security-mode none
mac-address 30E4.DB81.5FF2
ephone-template 16
max-calls-per-button 2
username "SteveDowney" password 123456
type 303
button  1:113
!
!
!
ephone  16
device-security-mode none
mac-address 30E4.DB81.61AD
ephone-template 16
max-calls-per-button 2
username "MichelleLappin" password 123456
type 303
button  1:582
!
!
!
ephone  17
device-security-mode none
mac-address 30E4.DB81.6124
ephone-template 16
max-calls-per-button 2
username "JohnBrown" password 123456
type 303
button  1:581
!
!
!
ephone  18
device-security-mode none
mac-address 44D3.CA78.38AF
ephone-template 16
max-calls-per-button 2
username "JohnMcGuire" password 123456
type 303
button  1:580
!
!
!
ephone  19
device-security-mode none
mac-address 44D3.CA78.3815
ephone-template 16
max-calls-per-button 2
username "AllanBaistow" password 123456
type 303
button  1:579
!
!
!
ephone  20
device-security-mode none
mac-address 30E4.DB81.6120
ephone-template 16
max-calls-per-button 2
username "ChrisHunter" password 123456
type 303
button  1:578
!
!
!
ephone  21
device-security-mode none
mac-address 44D3.CA78.383C
ephone-template 16
max-calls-per-button 2
username "KimProvan" password 123456
type 303
button  1:109
!
!
!
ephone  22
device-security-mode none
mac-address 30E4.DB81.6122
ephone-template 16
max-calls-per-button 2
username "ChristinePhelan" password 123456
type 303
button  1:110
!
!
!
ephone  23
device-security-mode none
mac-address 44D3.CA78.3827
ephone-template 16
max-calls-per-button 2
username "MelaniePollock" password 123456
type 303
button  1:111
!
!
!
ephone  24
device-security-mode none
mac-address 30E4.DB81.5F9B
ephone-template 16
max-calls-per-button 2
username "MeishaBryson" password 123456
type 303
button  1:112
!
!
ephone-hunt 1 peer
pilot 500
list 316, 315, 318, 321, 317
timeout 30, 30, 30, 30, 30
no-reg pilot
statistics collect
description Workshop
!
!
ephone-hunt 2 longest-idle
pilot 502
list 300, 308, 314, 309, 326, 320
timeout 30, 30, 30, 30, 30, 30
no-reg pilot
statistics collect
description Traffic
!
!
ephone-hunt 3 sequential
pilot 503
list 304, 327, 305, 306
timeout 8, 8, 8, 8
no-reg pilot
statistics collect
description Accounts
!
!
ephone-hunt 4 sequential
pilot 504
list 312, 313, 311, 310
timeout 8, 8, 8, 8
no-reg pilot
statistics collect
description Admin
!
!
alias exec cca_voice_mode PBX
banner login ^Cbanner login ^Cisco Configuration Assistant. Version: 3.1 (1). Fri Nov 04 11:09:29 GMT 2011^^C
!
line con 0
no modem enable
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
speed 115200
line vty 0 4
transport input all
line vty 5 100
transport input all
!
ntp master
end

Ok, you have an ISDN PRI.

We must check if there are errors on PRI.

post the output of command show controller E1 0/3/0.

Can you also enable logging with command "logging buffered"?

Post the output of show logging after a dropped calls.

Regards.

But if OP doesn't enable debuq isdn q931, he won't see how the call drops.

Q931 output from an incoming call this morning.  Phone rang as normal, but as soon as it was picked up, the connection dropped.

Syslog logging: enabled (0 messages dropped, 2 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.

No Inactive Message Discriminator.


    Console logging: disabled
    Monitor logging: disabled
    Buffer logging:  level debugging, 16 messages logged, xml disabled,
                    filtering disabled
    Exception Logging: size (4096 bytes)
    Count and timestamp logging messages: disabled
    Persistent logging: disabled

No active filter modules.

    Trap logging: level informational, 3358 message lines logged

Log Buffer (5000000 bytes):

007614: Jan  6 06:04:45.313: %SYS-5-CONFIG_I: Configured from http by administrator on 7.0.70.18
007615: Jan  6 06:04:50.145: ISDN Se0/3/0:15 Q931: RX <- SETUP pd = 8  callref = 0x0001
Sending Complete
Bearer Capability i = 0x8090A3
  Standard = CCITT
  Transfer Capability = Speech 
  Transfer Mode = Circuit
  Transfer Rate = 64 kbit/s
Channel ID i = 0xA98381
  Exclusive, Channel 1
Called Party Number i = 0x81, '571199'
  Plan:ISDN, Type:Unknown
007616: Jan  6 06:04:50.145: ISDN Se0/3/0:15 Q931: Received SETUP  callref = 0x8001 callID = 0x05F1 switch = primary-net5 interface = User
007617: Jan  6 06:04:50.213: ISDN Se0/3/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x8001
Channel ID i = 0xA98381
  Exclusive, Channel 1
007618: Jan  6 06:04:50.221: ISDN Se0/3/0:15 Q931: TX -> ALERTING pd = 8  callref = 0x8001
Progress Ind i = 0x8188 - In-band info or appropriate now available
007619: Jan  6 06:05:06.281: ISDN Se0/3/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x8001
Cause i = 0x8090 - Normal call clearing
007620: Jan  6 06:05:06.429: ISDN Se0/3/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x0001
007621: Jan  6 06:05:06.429: ISDN Se0/3/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x8001

Hi Stewart,

I don't want to sound like a prude in anyway shape of form, but your problem here is that you are using the SPA-303 series phones, I have had to return back every single one of them with two different sales, each one had to be upgraded to the SPA-500 series phones, even they have their own quality issues.

With the 303 series I didn't even bother with logging support cases because I just don't like the phones, and their quality was just CR*P (Sorry Cisco but honesty is the best policy) never had one of them work right EVER!.

I highly doubt it that the PRI is the issue of the UC-560, and I would bet (Friendly bet) that it is a phone related issue, and I believe if you put even a SPA-504 in its place maybe even 4 of them as a trial run on for users who are most busiest, your quality and drop out issues will go away with them

But alas befor the Cisco benevelont dictators give me a virtual slap for trashing that series phone, make sure they are running on the latest firmware, best way to do this is to make sure you are using the 8.2 software pack, and check the download page that it a newer one is available up there.

For future reference if you want to go for cheap version phones look at the 6000 series, they have some really good cost competitive phones, and yet bare the same audio quality as the 7900 series phones, and they make the SPA-500 series phone look like cheap and nasty Linksys stuff   ( I can get away with saying this now LOL)

If you can give the trial run a shot of the SPA-500 series phone to see if that stops the dropouts and quality issue.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

David Trad wrote:

...

Amen.

Output from show controller command below.

Before I installed the system out here I did have it testeing correctly over analogue lines, no drops or issues with the quality, this is making me think it is an issue with the ISDN line rather than the phones or the switch?

E1 0/3/0 is up.

  Applique type is Channelized E1 - balanced

  No alarms detected.

  alarm-trigger is not set

  Version info Firmware: 20100222, FPGA: 13, spm_count = 0

  Framing is CRC4, Line Code is HDB3, Clock Source is Line.

  Data in current interval (666 seconds elapsed):

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 1:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 2:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 3:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 4:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 5:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 6:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 7:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 8:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 9:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 10:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 11:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 12:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 13:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 14:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 15:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 16:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 17:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 18:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 19:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 20:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 21:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 22:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 23:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 24:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 25:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 26:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 27:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 28:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 29:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 30:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 31:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 32:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 33:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 34:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 35:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 36:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 37:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 38:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 39:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 40:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 41:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 42:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 43:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 44:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 45:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 46:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 47:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 48:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 49:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 50:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 51:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 52:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 53:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 54:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 55:

     24316 Line Code Violations, 196 Path Code Violations

     2 Slip Secs, 0 Fr Loss Secs, 3 Line Err Secs, 1 Degraded Mins

     4 Errored Secs, 0 Bursty Err Secs, 1 Severely Err Secs, 88 Unavail Secs

  Data in Interval 56:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 69 Unavail Secs

  Data in Interval 57:

     0 Line Code Violations, 6 Path Code Violations

     6 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     6 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 124 Unavail Secs

  Data in Interval 58:

     1040114 Line Code Violations, 36 Path Code Violations

     12 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     6 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 356 Unavail Secs

  Data in Interval 59:

     618556 Line Code Violations, 8 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 133 Unavail Secs

  Data in Interval 60:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 8 Unavail Secs

  Data in Interval 61:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 2 Unavail Secs

  Data in Interval 62:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 9 Unavail Secs

  Data in Interval 63:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 12 Unavail Secs

  Data in Interval 64:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 1 Unavail Secs

  Data in Interval 65:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 2 Unavail Secs

  Data in Interval 66:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 67:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 2 Unavail Secs

  Data in Interval 68:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 2 Unavail Secs

  Data in Interval 69:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 2 Unavail Secs

  Data in Interval 70:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 3 Unavail Secs

  Data in Interval 71:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 72:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 3 Unavail Secs

  Data in Interval 73:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 8 Unavail Secs

  Data in Interval 74:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 3 Unavail Secs

  Data in Interval 75:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 10 Unavail Secs

  Data in Interval 76:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 4 Unavail Secs

  Data in Interval 77:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 7 Unavail Secs

  Data in Interval 78:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 2 Unavail Secs

  Data in Interval 79:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 2 Unavail Secs

  Data in Interval 80:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 2 Unavail Secs

  Data in Interval 81:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 5 Unavail Secs

  Data in Interval 82:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 83:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 4 Unavail Secs

  Data in Interval 84:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 5 Unavail Secs

  Data in Interval 85:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 5 Unavail Secs

  Data in Interval 86:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 5 Unavail Secs

  Data in Interval 87:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 88:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 7 Unavail Secs

  Data in Interval 89:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 2 Unavail Secs

  Data in Interval 90:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 91:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 92:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 93:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 94:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 1 Unavail Secs

  Data in Interval 95:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Data in Interval 96:

     0 Line Code Violations, 0 Path Code Violations

     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

  Total Data (last 24 hours)

     1682986 Line Code Violations, 246 Path Code Violations,

     20 Slip Secs, 0 Fr Loss Secs, 3 Line Err Secs, 1 Degraded Mins,

     16 Errored Secs, 0 Bursty Err Secs, 1 Severely Err Secs, 888 Unavail Secs

From interval 55 you can find some errors.

This is the final report of 24 hours:

Total Data (last 24 hours)

     1682986 Line Code Violations, 246 Path Code Violations,

     20 Slip Secs, 0 Fr Loss Secs, 3 Line Err Secs, 1 Degraded Mins,

     16 Errored Secs, 0 Bursty Err Secs, 1 Severely Err Secs, 888 Unavail Secs

Try to follow the E1/T1 error events troubleshooting at these links:

http://docwiki.cisco.com/wiki/Cisco_IOS_Voice_Troubleshooting_and_Monitoring_--_T1_or_E1_Interface_Troubleshooting

http://www.cisco.com/en/US/tech/tk713/tk628/technologies_tech_note09186a00801095a3.shtml

http://www.cisco.com/en/US/tech/tk713/tk628/technologies_tech_note09186a00800f99bb.shtml

Regards.

Hi Agian,

Thanks for all your help.  The ISDN supplier made some changes to the line last night and everything is now working as it should.

Thanks again

Stewart

Hi Stewart,

Did it fix up the quality issue as well as the drop outs? I would be interested to know

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *