Voice Systems and Accessories - Small Business

I have a few SPA504G's with 1 SPA500S sidecar attached. None of the buttons work or light up. I'm not sure it even has power. I don't see any settings on the phone to configure the side car and nothing in the web interface of the phone. http://www.ci...

Does anyone have the right combination of settings on the SPA  (50x) phones to get a N-Way conference call to work with Broadsoft.  I have the conference URL set in the "Ext 1", Supplementary Services - Conference Serv = yes, Conference Package = yes...

Hi,I have been contracted to setup a small network with a voice system for a small business. I am thinking about using a UC320 for voice and Wi-Fi, SG200-26P as a PoE switch, and SA520 as an Internet firewall and a VPN headend for remote users. Are t...

I was trying to figure out where to post this, but couldn't find anywhere else...In the latest f/w update (7.4.9) on my SPA525G2s, they addressed an issue where if you have the clock loaded on screen as the screen saver - and you press a digit to sta...

When making an outbound call there is about a 5-6 second delay before you hear ringback when calling outbound via FXOCalled SBSC and they said they have to escalate to development.Any recommendations to remove this delay?Running the latest firmware o...

Hi, I recently buy a SPA8000 and I've got problem to register lines from 3 to 8, I noticed that the only difference with the lines 1-2 is the NAT MAPPING ENABLE, the lines 1-2 are set to NO but the other lines are set to YES without the possibility t...

Hi, I am trying to update my firmware but I can only download v2 firmware but I need v1 firmware. Is there a way?Thank you, Christoph

Hi all,I have a site with main office and 2 users at a remote site connected by a high speed wan. I would like to add a couple of phones there and get them to connect to the UC320. Does anyone know if this is possible? Without trying I'm not sure how...

Hello Everyone,I have the the following Cisco products: - Cisco SPA9000 (IP Telephony System)- Cisco SPA8800 (Gateway)- Cisco SPA 504G (4-Line Phone)- Cisco SPA 303 (3-Line Phone)They are all properly connected to the network and can reached through...

Trying to integrate UC560 (no wireless) with customer existing TrendNet TEW-637AP.Setup (7925G)----->wireless------->(TEW-627AP)-------------->LAN------->UC560.The 7925G will be on a different IP subnet than the Voice VLan for the UC560.In reading CM...

Greetings all,We're about to plug our T1 line into our new UC 560 w/ the T1E1 card. We've changed the settings to the proper T1 type in our CCA.Do we need a straight pinned or cross pinned cable? We have a Verilink CSU/DSU, if that matters. There's a...

Anyone know how to Load New Firmware For the SPA525g2?

I have a customer with a UC320 and SPA 303 phones.  It is connected to 4 FXO lines.  The 320 is programmed as a PBX.  The customer complains that sometimes when she dials 9 to make a call, she gets the message "Forbidden".  It will not let her "go ou...