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UC560 - SPA525G Dropping calls

kbaker-mlr
Level 1
Level 1

Hi,

We have a UC560 with an ISDN30/E1 connection to the PSTN. We have incoming calls routed through to 8 x SPA525G2's in a blast group. I have debugged the ISDN and every thing seems to be OK there but we are dropping an awful lot of incoming calls. Generally what is happening is that all 8 phones will ring but when you pick up the receiver the line goes dead!! This is an intermittent fault, any pointers would be much appreciated.

Sent from Cisco Technical Support iPhone App

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

My take: use real Cisco phones, not Linksys.

Or, use a proper hunt-group, not parallel.

Anyway, you can try "small business, forum, UC5xx".