cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2177
Views
0
Helpful
2
Replies

updating spa 112 with firmware 1.0.2 (006)

m.boisvert
Level 1
Level 1

I recently purchased a spa 112 and configured for the VoIP offered by my ISP. It work more or less fine but I would like to update to the latest firmware to have access to call display and other options.

The update process mentioned specifying a path where the new firmware is saved in the Phone Adapter Configuration Utility under the administration "tab". In my case, all that shows up on the left hand side is the quick setup option. This is true regardless of the actual tab selected.

It looks like I have an older hardware (1.0.0) and firmware 1.0.2 (006) version. Could someone direct me to the procedure to update to a newer firmware?

Michel

1 Accepted Solution

Accepted Solutions

Tom Watts
VIP Alumni
VIP Alumni

Hi Michael, the procedure to update firmware is to navigate to that section of the unit. It sounds like you're having a browser issue. Try to use different browsers... IE, Mozilla Firefox, Chrome, etc. It is usually Java / browser security related if the GUI does not load correctly.

-Tom
Please mark answered for helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/

View solution in original post

2 Replies 2

Tom Watts
VIP Alumni
VIP Alumni

Hi Michael, the procedure to update firmware is to navigate to that section of the unit. It sounds like you're having a browser issue. Try to use different browsers... IE, Mozilla Firefox, Chrome, etc. It is usually Java / browser security related if the GUI does not load correctly.

-Tom
Please mark answered for helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/

supertox1
Level 1
Level 1

Hey,

I had exactly the same problem. My original firmware was as well 1.0.2 and I wanted to upgrade to 1.3.3. However changing the browser didn't work (IE 8, IE 11, Firefox, Chromium, Safari).

Instead I used the following direct upgrade link:

http:///Upgrade_run.asp;session_id=

where has to be replaced by the generated ID after login (see address bar).

Example:

http://192.168.1.132/Upgrade_run.asp;session_id=40c5188219bf4ea4beb4952003c13365

Marc