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voicemail setup questions

jbarrow
Level 1
Level 1

is there a way to setup:

1) phantom voicemail boxes., that is voicemail with no associated phone?

2) announce only Auto Attendant option, for example "for cancellation information, press x"

i've not seen any way to accomplish these tasks

thanks in advance

jeff

1 Reply 1

wenyang
Level 4
Level 4

Hi Jeff,

Yes, you can configure an user with extension xxx and voice mail enabled at Users page of Configure Utility. You don't have to assign a phone to this user. You can leave voice mail to extension 7xxx and check voice message by dialing into voice mail pilot number 395 and then mail box xxx.

UC320 doesn't support Auto Attendant embedded within voice mail feature.

Hope it helps!

Wendy Yang