Voice Systems and Accessories - Small Business

Hello, I tried to upgrade a UC560 using CCA and the latest Software Upgrade ("UC560-8.6.0.zip") & Locale Packs from cisco.com . While I've never expirienced any problems with UC540 the upgrade on my first UC560 fails.In the section where Voice Mail s...

I may be missing something really obvious but how can I setup dynamic membership in a BACD peer group using CCA? equivalent of "list 7100, 7101, 7102, *,*,*" and allow any other phone to do a dynamic login to the group using FAC *3group ? I've done i...

I have tried to find an answer to this all over the place and all I can find is that everything I have done is right but despite this the SPA3102 doesn't appear to be trying to make the SIP call at least from the syslog anyhow, perhaps I'm assuming t...

We have a UC320W on the latest firmware, randomly when a caller gets auto-attendant and presses the extension they want, they receive a busy signal. It's hapenning very randomly, and not every time. I have rebooted system, checked the firmware is on ...

Does anyone know if the SPA525G can show the caller ID of the person calling on a BLF line?Recently found that when using Polycom phones this information does show up ( via notify-XML from the Asterisk server ) whereas the Cisco SPA525G phones appear...

I have this goofy problem with a new uc320w installIts a simple setup, 6 phones, 3 pots lines (Verizon)Sometimes during outgoing calls, while the customer is dialing the phone just goes back to the main menu like they werent even dialingSometimes it ...

We are attempting to update phones for using the G722 codec.  However, when calls are placed with the "Use remote pref" set to yes, the remote caller will go up to HD whereas the callee stays at g711u.  The server is set for g711u, g729a, g722 for pr...

Hi,I have a SMB customer who currently use a UC320W and when customers call their phone number (PSTN not VoIP) and the auto attendant kicks in, the caller is unable to hear anything, it is so soft it doesn't sound like anyone is speaking. I have trie...

Hi,We have recently installed a UC 560 with 7931G IP Phones and have had a few requests for certain features to be set up or things to work similar to the old phone system. I have read both the phone manual and the system manual and am having trouble...

Hello,as i read in the Forum, Cisco is not planning to add a WiFi Phone to the UC320W.  Have someone find a Solution to add some WiFi Phones to the UC320W and point me to the right direction?  We have in Switzerland a lot of Small Companies.. we talk...

Hello,how hard is it to roll out a UC without using a dedicated voice VLAN?  For example, onto a site where end-to-end VLANs don't work?The mix of switches, lack of CDP and small number of handsets means that we would like to roll out to a flat LAN -...