Hi Tim,
Currently the TCPdump tool is internal only and made available to SBSC support engineers. This is a tool we are looking at making more widely available, but needs some more hardening and testing before we are ready to make it available main stream.
From time to time we make additional capabilities available via PMFs announced on this support community such as Release Candidate loads, Limited Deployment Releases, beta features, etc.
As you will see in the upcoming 2.2 feature release we add more tools and capabilites to make your job easier with each release.
Thanks,
Chris