05-16-2011 02:12 AM - edited 03-21-2019 04:05 AM
dir everyone:
I have a system spa9000+spa400+spa942 phone.
when i call out use spa400 pstn,afer 3 minutes the call auto hang up. redial the same number,2 minutes later call auto hang up.
redial again, 1minutes later call hang up.
every drop line the spa942 display callend.
any one can give me a suggest?
05-16-2011 05:26 AM
Are you on the latest firmware on all three devices?
Has this always been doing this, or did it just happen?
05-18-2011 02:27 AM
thank your reply,David Carr.
05-18-2011 08:34 AM
Try setting up debugging on the spa9000 and capture the data with a syslog server.
We can look at the logs and see what the powercycling reasons are.
http://www.cisco.com/en/US/partner/products/ps10030/products_qanda_item09186a0080a35eeb.shtml
05-18-2011 07:06 PM
Thanks,David Carr
ok,I will capture the log and paste them here.
05-25-2011 09:57 PM
David Carr:
are you here?
05-21-2011 05:32 AM
David Carr:
I capture the spa9000 and spa400 twice , spa400 not plug usb stick.Red color is happen at time drop line.
two log show the something about dropline, bbc:end and cc:end.
the first attached is the first call, all log in spa9000(from dial t o endcall). the second attached is the second call,all log in spa9000(from dial to endcall).
The first call log when drop line:
May 21 19:46:06 192.168.100.50 [3]RegOK. NextReg in 13 (1)
May 21 19:46:06 192.168.100.50 +++ full fxo report
May 21 19:46:06 192.168.100.50 +++ full fxo report
May 21 19:46:06 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:46:06 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:46:07 192.168.100.51 0000265306 - *** VMS fail, USB SD does
not have dir /var/mnt/spa400vm/var/spool
May 21 19:46:07 192.168.100.51 0000265307 - ast_main done USB: 0, vms:
-2
May 21 19:46:07 192.168.100.51 0000265311 - Global initialization done.
May 21 19:46:09 192.168.100.50 +++ partial fxo report
May 21 19:46:09 192.168.100.50 +++ partial fxo report
May 21 19:46:09 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:46:09 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:46:09 192.168.100.50 BCC:Ended
May 21 19:46:09 192.168.100.50 CC:Ended
May 21 19:46:09 192.168.100.50 [0]FM Alert Stop RxTx (c=002d05d4;a=0)
May 21 19:46:09 192.168.100.50 [1:0]AUD Rel Call
May 21 19:46:09 192.168.100.50 DLG Terminated 3a418c
May 21 19:46:09 192.168.100.50 Sess Terminated 3f3844
May 21 19:46:11 192.168.100.50 +++ partial fxo report
May 21 19:46:11 192.168.100.50 +++ partial fxo report
May 21 19:46:11 192.168.100.50 +++[3]fxo port mask = 4
May 21 19:46:11 192.168.100.50 +++[3]fxo port mask = 4
May 21 19:46:12 192.168.100.50 +++ partial fxo report
May 21 19:46:12 192.168.100.50 +++ partial fxo report
May 21 19:46:12 192.168.100.50 +++[3]fxo port mask = 4
May 21 19:46:12 192.168.100.50 +++[3]fxo port mask = 4
May 21 19:46:14 192.168.100.50 [4]RegOK. NextReg in 13 (1)
May 21 19:46:14 192.168.100.50 +++ full fxo report
May 21 19:46:14 192.168.100.50 +++ full fxo report
May 21 19:46:14 192.168.100.50 +++[4]fxo port mask = 4
May 21 19:46:14 192.168.100.50 +++[4]fxo port mask = 4
May 21 19:46:18 192.168.100.51 0000270542 - *** VMS fail, USB SD does
not have dir /var/mnt/spa400vm/var/spool
May 21 19:46:18 192.168.100.51 0000270547 - ast_main done USB: 0, vms:
-2
May 21 19:46:18 192.168.100.51 0000270551 - Global initialization done.
May 21 19:46:18 192.168.100.50 [1]On Hook
May 21 19:46:19 192.168.100.50 [3]RegOK. NextReg in 13 (1)
May 21 19:46:19 192.168.100.50 +++ full fxo report
May 21 19:46:19 192.168.100.50 +++ full fxo report
May 21 19:46:19 192.168.100.50 +++[3]fxo port mask = 4
May 21 19:46:19 192.168.100.50 +++[3]fxo port mask = 4
May 21 19:46:22 192.168.100.50 [3]SIP:ICMP Error -1 (c0a86433:5090, 7)
May 21 19:46:22 192.168.100.50 [3]SUBS:Failed(56). Retry in 30s
the second drop line:
May 21 19:52:22 192.168.100.51 0000452668 - *** VMS fail, USB SD does not have dir /var/mnt/spa400vm/var/spool
May 21 19:52:22 192.168.100.51 0000452672 - ast_main done USB: 0, vms: -2
May 21 19:52:22 192.168.100.51 0000452673 - Global initialization done.
May 21 19:52:23 192.168.100.50 [3]RegOK. NextReg in 13 (1)
May 21 19:52:23 192.168.100.50 +++ full fxo report
May 21 19:52:23 192.168.100.50 +++ full fxo report
May 21 19:52:23 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:52:23 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:52:29 192.168.100.50 [3]SIP:ICMP Error -1 (c0a86433:5090, 7)
May 21 19:52:29 192.168.100.50 [3]SUBS:Failed(56). Retry in 30s
May 21 19:52:31 192.168.100.50 [4]RegOK. NextReg in 13 (1)
May 21 19:52:31 192.168.100.50 +++ full fxo report
May 21 19:52:31 192.168.100.50 +++ full fxo report
May 21 19:52:31 192.168.100.50 +++[4]fxo port mask = 0
May 21 19:52:31 192.168.100.50 +++[4]fxo port mask = 0
May 21 19:52:33 192.168.100.51 0000458032 - *** VMS fail, USB SD does not have dir /var/mnt/spa400vm/var/spool
May 21 19:52:33 192.168.100.51 0000458033 - ast_main done USB: 0, vms: -2
May 21 19:52:33 192.168.100.51 0000458037 - Global initialization done.
May 21 19:52:36 192.168.100.50 [3]RegOK. NextReg in 13 (1)
May 21 19:52:36 192.168.100.50 +++ full fxo report
May 21 19:52:36 192.168.100.50 +++ full fxo report
May 21 19:52:36 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:52:36 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:52:43 192.168.100.51 0000463412 - *** VMS fail, USB SD does not have dir /var/mnt/spa400vm/var/spool
May 21 19:52:43 192.168.100.51 0000463413 - ast_main done USB: 0, vms: -2
May 21 19:52:43 192.168.100.51 0000463417 - Global initialization done.
May 21 19:52:44 192.168.100.50 [4]RegOK. NextReg in 13 (1)
May 21 19:52:44 192.168.100.50 +++ full fxo report
May 21 19:52:45 192.168.100.50 +++ full fxo report
May 21 19:52:45 192.168.100.50 +++[4]fxo port mask = 0
May 21 19:52:45 192.168.100.50 +++[4]fxo port mask = 0
May 21 19:52:49 192.168.100.50 [3]RegOK. NextReg in 13 (1)
May 21 19:52:49 192.168.100.50 +++ full fxo report
May 21 19:52:49 192.168.100.50 +++ full fxo report
May 21 19:52:49 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:52:49 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:52:54 192.168.100.51 0000468758 - *** VMS fail, USB SD does not have dir /var/mnt/spa400vm/var/spool
May 21 19:52:54 192.168.100.51 0000468763 - ast_main done USB: 0, vms: -2
May 21 19:52:54 192.168.100.51 0000468768 - Global initialization done.
May 21 19:52:57 192.168.100.50 [4]RegOK. NextReg in 13 (1)
May 21 19:52:58 192.168.100.50 +++ full fxo report
May 21 19:52:58 192.168.100.50 +++ full fxo report
May 21 19:52:58 192.168.100.50 +++[4]fxo port mask = 0
May 21 19:52:58 192.168.100.50 +++[4]fxo port mask = 0
May 21 19:52:58 192.168.100.50 RSE_DEBUG: getting alternate from domain:ct.tocall.cn
May 21 19:52:58 192.168.100.50 [2]RegFail. Retry in 30
May 21 19:52:59 192.168.100.50 [3]SIP:ICMP Error -1 (c0a86433:5090, 7)
May 21 19:52:59 192.168.100.50 [3]SUBS:Failed(56). Retry in 30s
May 21 19:53:02 192.168.100.50 [3]RegOK. NextReg in 13 (1)
May 21 19:53:02 192.168.100.50 +++ full fxo report
May 21 19:53:02 192.168.100.50 +++ full fxo report
May 21 19:53:02 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:53:02 192.168.100.50 +++[3]fxo port mask = 0
May 21 19:53:04 192.168.100.50 [1:0]LAT++ 5(3)
May 21 19:53:05 192.168.100.51 0000474217 - *** VMS fail, USB SD does not have dir /var/mnt/spa400vm/var/spool
May 21 19:53:05 192.168.100.51 0000474218 - ast_main done USB: 0, vms: -2
May 21 19:53:05 192.168.100.51 0000474222 - Global initialization done.
May 21 19:53:10 192.168.100.50 [4]RegOK. NextReg in 13 (1)
May 21 19:53:11 192.168.100.50 +++ full fxo report
May 21 19:53:11 192.168.100.50 +++ full fxo report
May 21 19:53:11 192.168.100.50 +++[4]fxo port mask = 0
May 21 19:53:11 192.168.100.50 +++[4]fxo port mask = 0
May 21 19:53:12 192.168.100.50 +++ partial fxo report
May 21 19:53:12 192.168.100.50 +++ partial fxo report
May 21 19:53:12 192.168.100.50 +++[4]fxo port mask = 0
May 21 19:53:12 192.168.100.50 +++[4]fxo port mask = 0
May 21 19:53:12 192.168.100.50 BCC:Ended
May 21 19:53:12 192.168.100.50 CC:Ended
May 21 19:53:12 192.168.100.50 [0]FM Alert Stop RxTx (c=002d05d4;a=0)
May 21 19:53:12 192.168.100.50 [1:0]AUD Rel Call
May 21 19:53:12 192.168.100.50 DLG Terminated 3a4360
May 21 19:53:12 192.168.100.50 Sess Terminated 3a74c4
May 21 19:53:14 192.168.100.50 +++ partial fxo report
May 21 19:53:14 192.168.100.50 +++ partial fxo report
May 21 19:53:14 192.168.100.50 +++[4]fxo port mask = 4
May 21 19:53:14 192.168.100.50 +++[4]fxo port mask = 4
May 21 19:53:14 192.168.100.50 +++ partial fxo report
May 21 19:53:14 192.168.100.50 +++ partial fxo report
May 21 19:53:14 192.168.100.50 +++[4]fxo port mask = 4
May 21 19:53:15 192.168.100.50 +++[4]fxo port mask = 4
May 21 19:53:15 192.168.100.50 [3]RegOK. NextReg in 13 (1)
May 21 19:53:15 192.168.100.50 +++ full fxo report
May 21 19:53:15 192.168.100.50 +++ full fxo report
May 21 19:53:15 192.168.100.50 +++[3]fxo port mask = 4
May 21 19:53:15 192.168.100.50 +++[3]fxo port mask = 4
May 21 19:53:16 192.168.100.51 0000479592 - *** VMS fail, USB SD does not have dir /var/mnt/spa400vm/var/spool
May 21 19:53:16 192.168.100.51 0000479597 - ast_main done USB: 0, vms: -2
May 21 19:53:16 192.168.100.51 0000479598 - Global initialization done.
May 21 19:53:20 192.168.100.50 [1]Hook Flash
May 21 19:53:23 192.168.100.50 [4]RegOK. NextReg in 13 (1)
May 21 19:53:24 192.168.100.50 +++ full fxo report
May 21 19:53:24 192.168.100.50 +++ full fxo report
May 21 19:53:24 192.168.100.50 +++[4]fxo port mask = 4
May 21 19:53:24 192.168.100.50 +++[4]fxo port mask = 4
May 21 19:53:25 192.168.100.50 [1]On Hook
May 21 19:53:26 192.168.100.51 0000484928 - *** VMS fail, USB SD does not have dir /var/mnt/spa400vm/var/spool
May 21 19:53:26 192.168.100.51 0000484932 - ast_main done USB: 0, vms: -2
May 21 19:53:26 192.168.100.51 0000484937 - Global initialization done.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide