Cannot See all the users

[hmapkar_pic]

Hi I have configured 2600 router with 16 external usr modems. the users can dial in , it works fine . But when i say sh users i can just list of few modems as autoconfigured.

[tepatel]

First issue "no ip domail-lookup" in the global config and then we need to see the results of "show users" and "show line" with "show modem" as well. Pl. post it here.

[hmapkar_pic]

no ip domail-lookup did not help..

[tepatel]

I can see that modems 36 to 40 stuck in autoconfigure.. That is becase of the modemcap entry gc used in the config is wrong. That modemcap entry is for digital modems while you have analog modems. So, pl. take that command "modem autoconfigure type gc" out from the line 33 48 config. After that enter "modem autoconfigure discovery" under the same line config.

That should fix this issue.

[hmapkar_pic]

I have removed the modem cap and also removed the "modem atutoconfigure type gc" still it is the same. I cant see ll th users.

[tepatel]

At this point there are no users connected as the modems are for some reason stuck in autoconfigure mode. So is the reason you have this issue. Having configured "modem autoconfigure discovery", ios will detect the modem and confgure it automatically. but for some reason it is not able to. So let me know what type of external modem you have attached with those ports. Also you can turn on "debug confmodem" and after that issue "clear modem". That will force ios to re-detect the modem and apply chatscripts based on the modem detected. You will see that in debugs too.

[hmapkar_pic]

I have tried with debug confmodem but it is still the same. The modems which i am using are US Robotics 56k external modems. Even if i am able to configure these modems to connect at 33.6k speed it would be ok ? are there modemcap for the same.....

[tepatel]

Actually it was a typo in the command..it should be "no ip domain-lookup"..