Windows 10 Update KB4013429 on 3/14/17 VPN does not connect to Internet

[abowsky]

After Windows 10 Update KB4013429 on 3/14/17 VPN does not connect to Internet. I use Cisco Anyconnect version 3.1.05160. Once it connects, there is no internet connection - websites do not load in any browser. This was working properly prior to the update. Please help!

[JP Miranda Z]

Hi abowsky@tbccorp.com,

Have you tried removing the KB? is everything working again?

Hope this info helps!!

Rate if helps you!! 

-JP-

[abowsky]

I don't know what you mean by remove the KB, sorry. 

[JP Miranda Z]

Hi abowsky@tbccorp.com,

So after doing some research lets try the following:

-Unistall the AnyConnect and do a clean install. 

If the issues persist try running the latest version of AnyConnect 3.1:

https://software.cisco.com/download/release.html?mdfid=286281272&softwareid=282364313&release=3.1.14018&relind=AVAILABLE&rellifecycle=&reltype=latest

If this is not working try following this path:

Control Panel>ProgramsandFeatures>InstalledUpdates>Search for KB4013429>right click and uninstall

If after Uninstalling this KB the issue still happens i will recommend you to open a case with TAC (considering this was up and running before the Windows upgrade)

Hope this info helps!!

Rate if helps you!! 

-JP-