06-24-2013 05:11 AM
Hi,
I had a working IronPort WSA S670 appliance configured with Management and P1 ports only. I needed to add support for three additional VLAN's and hence changed the uplink switchport configuration to a trunk. The IronPort VLAN related config was done in accordance with section 25-7 of this document http://www.cisco.com/en/US/docs/security/wsa/wsa7.5/user_guide/WSA_7.5.0_UserGuide.pdf. Although, the VLAN config was done without any issues and could be verifed in the GUI Network settings page, the System Adminsitration -> Log Subscription started giving
Application Error
An application error has occured and been logged to the GUI log.
Return to the default screen.
From the CLI, the "grep" stopped working as well and is throwing the core dump and terminates the SSH session.
ironports670.example.org>
ironports670.example.org> grep
Currently configured logs:
1. "accesslogs" Type: "Access Logs" Retrieval: FTP Poll
2. "authlogs" Type: "Authentication Framework Logs" Retrieval: FTP Poll
3. "avc_logs" Type: "AVC Engine Logs" Retrieval: FTP Poll
4. "bypasslogs" Type: "Proxy Bypass Logs" Retrieval: FTP Poll
5. "cli_logs" Type: "CLI Audit Logs" Retrieval: FTP Poll
6. "configdefragd_logs" Type: "Configuration Logs" Retrieval: FTP Poll
7. "dca_logs" Type: "DCA Engine Logs" Retrieval: FTP Poll
8. "external_auth_logs" Type: "External Authentication Logs" Retrieval: FTP Poll
9. "feedback_logs" Type: "Feedback Logs" Retrieval: FTP Poll
Traceback (most recent call last):
File "/usr/build/iproot/ap/ipoe/ipoe/bootstrap.py", line 55, in <module>
File "/data/lib/python2.6_7_i386_nothr/runpy.py", line 128, in _run_module_as_main
"__main__", fname, loader, pkg_name)
File "/data/lib/python2.6_7_i386_nothr/runpy.py", line 34, in _run_code
exec code in run_globals
File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/cli.py", line 36286, in <module>
File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/cli.py", line 25698, in main
File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/cli.py", line 616, in command_loop
File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/cli.py", line 32824, in do_command
File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/cli.py", line 33064, in main_input_run
File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/cli.py", line 32837, in run_func
File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/cli.py", line 13620, in grep
File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/cli.py", line 7415, in _display_logs
KeyError: ('fips', 'text')
<<<SSH session terminates at this point >>>
Since then, I removed the VLAN specific config to get to the baseline state but still its not working.
Anyone else encountered this type of error ? How to recover from this ? How to actually add VLAN support to the box without causing this ?
Thanks,
Rick.
06-25-2013 11:45 AM
Hi Rick,
I suggest you to raise a TAC case in order to investigate this further.
Luis Silva
"If you need PDI (Planning, Design, Implement) assistance feel free to reach"
http://www.cisco.com/web/partners/tools/pdihd.html
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