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Kernel Panic when installing vWSA in Hyper-V

fw_mon
Level 1
Level 1

 

Windows 11 with Hyper-V Manager v 10

my steps:

  • download coeus-15-2-0-164-S100V.vhdx.tgz Hypervisor Image from Virtuelle Cisco Secure Web Appliance - Cisco
  • extract a vhdx image from the tgz archive
  • hyper-v manager > New virtual machine
  • 3 CPU cores, 8 GB Ram according to the documentation
  • short after start I get a kernel panic message and the VM restarts.

 

does anybody else have this issue?

1 Accepted Solution

Accepted Solutions

amojarra
Cisco Employee
Cisco Employee

Hello @fw_mon 

Sorry for the late Reply 

I was able to install and launch WSA 15.2.0-164 on Hyper-V in Windows 11

Generation 2

coeus-15-2-0-164-S100V-disk-0.vhdx

amojarra_0-1730470356552.png

The Secure Boot should be Off 

amojarra_1-1730470395507.png

if I turn on the Secure Boot I get this Error:

amojarra_3-1730470622559.png

 

Here is my Windows version: 

amojarra_2-1730470449696.png

 

I tried with Windows 10 - 2019 and 2022 and they were all OK with the same WSA Image.

 

 

Regards,

Amirhossein Mojarrad

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View solution in original post

13 Replies 13

the reqs are met, Win 11 with Hyper-V v 10, vWSA 15.2

amojarra
Cisco Employee
Cisco Employee

@fw_mon 

 

can you please confirm the secure boot is disabled + you are using Gen 2 ?

 

Regards,

Amirhossein Mojarrad

+++++++++++++++++++++++++++++++++++++++++++++++++++

++++     If you find this answer helpful, please rate it as such    ++++

+++++++++++++++++++++++++++++++++++++++++++++++++++

@amojarra I use generation 1

fw_mon
Level 1
Level 1

Can someone with Hyper-V available try to start a Hyper-V image here Software Download - Cisco Systems ? You don’t even need a license - the kernel panic appears within the first few seconds of the initial attempt to start an image.

thank you

amojarra
Cisco Employee
Cisco Employee

Thank you @fw_mon 

I've tried with Hyper-V server 2019 and 2022 versions 14.5.1-008 and 14.5.1-016 last week with Gen2 VM they were OK, I will try to check 15.2 as well if my LAB is still up. 

meanwhile may I ask to please share the Kernel panic Error ? 

 

Regards,

Amirhossein Mojarrad

+++++++++++++++++++++++++++++++++++++++++++++++++++

++++     If you find this answer helpful, please rate it as such    ++++

+++++++++++++++++++++++++++++++++++++++++++++++++++

 

Hi @amojarra 

screenshots are attached. The VM starts only when configured as a Generation 1 VM. With Generation 2 I got another error (also attached).

I got this when configured Generation 2 (just wanted to test after you mentioned that Gen2 works for you):
hyperv_vwsa_Generation_2_error.png

the order of screenshot reversed (read them from the bottom up).

 

hyperv_vwsa_6.pnghyperv_vwsa_5.pnghyperv_vwsa_4.pnghyperv_vwsa_3.pnghyperv_vwsa_2.pnghyperv_vwsa_1.png

fw_mon
Level 1
Level 1

any feedback?
would opening a support ticket be a better option? I open a case if somebody confirms that it doesn't work.

Cristian Matei
VIP Alumni
VIP Alumni

Hi,

   I've done this in the past without any issue; please carefully follow guidelines and understand requirements for installation; also, starting AsyncOS 15.x, only generation 2 is supported: https://www.cisco.com/c/dam/en/us/td/docs/security/content_security/virtual_appliances/Cisco_Content_Security_Virtual_Appliance_Install_Guide.pdf

Best,

Cristian.

thanks Cristian, I got an error "no operation system was loaded" (see screenshot above in the thread) if I used generation 2.

Hi,

  I understand that; message means you may have not correctly followed installation instructions and requirements; provide link, can you first read document E2E and start over?

Best,

Cristian.

amojarra
Cisco Employee
Cisco Employee

Hello @fw_mon 

Sorry for the late Reply 

I was able to install and launch WSA 15.2.0-164 on Hyper-V in Windows 11

Generation 2

coeus-15-2-0-164-S100V-disk-0.vhdx

amojarra_0-1730470356552.png

The Secure Boot should be Off 

amojarra_1-1730470395507.png

if I turn on the Secure Boot I get this Error:

amojarra_3-1730470622559.png

 

Here is my Windows version: 

amojarra_2-1730470449696.png

 

I tried with Windows 10 - 2019 and 2022 and they were all OK with the same WSA Image.

 

 

Regards,

Amirhossein Mojarrad

+++++++++++++++++++++++++++++++++++++++++++++++++++

++++     If you find this answer helpful, please rate it as such    ++++

+++++++++++++++++++++++++++++++++++++++++++++++++++

 

fw_mon
Level 1
Level 1

many thanks @Cristian Matei and especially @amojarra ! 
following Amirhossein's screenshot I was able to get it running on hyper-v.