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After migrating to Webex Control Hub I can not manage basic templates

mmaiug
Level 1
Level 1

As the title say, I can add and remove general templates for the specific groups, I can also create specific templates to be used when creating the meeting by a user, but I cannot remove old templates from the standard meeting templates pool that appears when a user creates a meeting. The online solutions point to site administration webpage but once migrated to control hub this feature is not there. Anybody else has solve these issues?

2 Replies 2

Kathy N.
VIP
VIP

@mmaiug, the navigation @rikardkrvaric shared will get you to the correct place.  Here's a screenshot showing where message template management is located once you're on that site in Control Hub.

WxControlHubTemplateSettings Management.PNG



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rikardkrvaric
Spotlight
Spotlight

In Control Hub, Under Services > Meetings > Select your Meeting Org, then...
You have access to lots of Settings here, specifically to your Meetings Platform.
Can you take a look here?