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Cisco Webex Control Hub Voicemail Message Upload

mcclainr
Level 1
Level 1

When attempting to upload a voicemail message I receive the following error.

Error occurred while uploading Voicemail message file.

 

Here is the full text:

Referrer: Control Hub notification toaster-links
Browser URL: https://admin.webex.com/users
Control Hub Build: 20210427-26dd191
View State: Voicemail (user-overview.wxc-overview.wxc-user-voicemail)
View Org ID: c5f3ea0d-4cf0-460e-b1b5-c29226d41f10
Logged-in User ID: 9de8e710-14ea-4a69-8dd3-f3a34b14cca6
Logged-in User Org ID: c5f3ea0d-4cf0-460e-b1b5-c29226d41f10
Logged-in User Clock UTC: Wed, 28 Apr 2021 15:02:58 GMT
Notification Type: error

Request Response: Received 400 Bad Request for (method unknown) on https://cpapi-a.wbx2.com/api/v1/customers/c5f3ea0d-4cf0-460e-b1b5-c29226d41f10/users/9de8e710-14ea-4a69-8dd3-f3a34b14cca6/features/voicemail/actions/noanswergreetingupload
TrackingID: ATLAS_d8fe2e1f-2ba7-fc72-b31d-3653195fa8cf_6

Message: Error occurred while uploading Voicemail message file. TrackingID: ATLAS_d8fe2e1f-2ba7-fc72-b31d-3653195fa8cf_6

1 Reply 1

Does your uploaded file meet these requirements:

8 Khz, 8 bit mono, CCITT µ-law, 4.6MB max, .wav file format