Webex Administration

Hi, Currently, we have 300 Webex users on the Webex Control hub which are synchronized using Directory Connector and auto-template assignment is enabled. Currently, we are Synchronizing only filtered users using a security group in Directory Connecto...

Hi - new to using webex event center for work and would like to know if anyone has a work around for audio - specifically playing music from Spotify or other source while participants are joining and host is waiting to begin meeting.  The silence is ...

Hi, I have a customer in the medical field that needs to activate the transcript or the Close Caption feature , I went to the Control Hub and went through the procedures to activate the feature but there are some prompts that do not come up. I also t...

Hi there, thanks for reading my case. I'm trying to join a Webex meeting with Microsoft Teams, and if possible, viceversa. I've already followed the proccess from this article: Cisco Webex Meetings Integration with Microsoft Teams But when I set the ...

I found this Join green button HTML code on the webex help site.Is there a way to make the green button box a little bit smaller?Below is the code I found:<!—“Join” button code start --> <table border="0" cellpadding="0" cellspacing="0" style="width:...

When the world was forced to transition to remote work overnight, we temporarily expanded the features offered in our Free Plan to help the world stay better connected. As announced, on July 1, 2020, some of the features were readjusted to their orig...

Hi, Problem in webex kit !!!!!!!!!! Having problem  in webex calling .  Customer is having problem when trying to connect through lan , while connecting to Wifi services are working properly. I am hereby attaching snaps for your reference Kindly help...

I'm looking for my renewal statement, where I can find it out? 

Is there a way to permanently change the "attendees can join" time from 5 minutes to 15 minutes on the productivity tool used in Outlook?Currently you have to manually change the value from 5 to 15. Is there a template I can update for this so that t...

Hi all:I just installed webex and cucm.Cucm and Webex already have sip trunk.I can use Webex call out to Ext.I can call in Webex, can hear "Welcome to webex , pls enter meeting number....... ".If I enter correct meeting number , can not login meeting...

Hi, I have a sync problem with the Webex Teams avatars/profile pictures. Our Webex Teams is synced with Cisco Directory Connector, which is synced with our Microsoft domain.On the Directory Connector, the avatar is displayed correctly (Configuration ...

Hello, I installed Productivity tools on Customers PC. Almost all User can see Webex ribbon in Lotus Notes, when they create an invitation. But some User have an issue with that. User can't see webex ribbon in Lotus Notes, when they create a meeting....