Hello , Can we customize joining page of webex meeting session ? The page asking email and name shown on joining page now. Our purpose is put a text message in this page. Is it possible ? Best Regards ,Ibrahim.
Hello,I can't generate any reports in Analytics -> Reports (like is described in https://help.webex.com/en-us/n0rlwxe/Analytics-for-Your-Cloud-Collaboration-Portfolio). The menu is blank. The Pro pack Subscription is purchased. The list of old genera...
How can I confirm the meeting host (and the log about the host role transferring) and the file transfer logging (like whether someone shared files through WebEX) after the meeting ?
Heyya! Just wanted to see if there are anyone who are getting this dialog whenever calling out. Around 4 users called me saying that they cant make Calls to specific people. Whenever they start a call or after a ring or two the call window will clos...
Hello , Can we enable automatic recording to local storage on webex suites ? I've found only this settings can be enabled on webex suppoort. Is it possible to configure on other suites ? https://help.webex.com/en-us/WBX66771/Can-I-Enable-Automatic-R...
We configured the WebEx Education integration during our Spring semester. It was working fine. Now when the instructors are trying to use WebEx Educaiton integration within Blackboard, they are getting an error saying the LMS isn't authorized. We've ...
Whenever I try to login to Webex Control Hub, it would just sit at this screen, and sit there. And I am not sure what else to do, if someone can help, please let me know.
Hi Experts, Just want to check with you. Assuming I only have 20 Webex licenses and I configured 25 user accounts in Control Hub, what happens to the other 5? Does this mean that among the 25, only 20 accounts can host a meeting concurrently? I read...
Hello All, On admin.webex.com i logged in as full admin, i want to configure my local gateway for PSTN calling, but i cant find location button under calling under services, does it require special license or i am missing something? Amer
Hello All,When trying to play/share a Video over webex (i.e from Youtube), the audio is not shared. Normally you have the 'Optimize for motion and video' which allows you to 'Share Audio' but it is missing on my customers setup. Has anyone experience...
Hi, we are configuring Webex EVENTS for preparing a Annual Meeting for our customer, and even into de webex admin we have selected our country toll in number still present other toll in number from UK ( We are at Spain) and there is no way to avoid...
Hi everbody, I have at least two users with the same problem. The personal meeting room in not configured in Teams. When I try to configure it manually I get an error message ("invalid room link or host PIN") even if the input values are correct and ...
A few weeks backs (April/2020), I was able to access the Reports feature in Webex Free Plan, as of May/2020 (version 40.4.8.11) when I go to Insights I can only see 2 graphs but I don't see the View More option to access a more detail report like att...
HiWe have enabled end to end encryption feature for more security but when we schedule encryption meeting the email that the participants receive, doesn't contain the SIP URI information to connect it from a video codec. We have tried to use a URI l...
We have a faculty member asking to change the background in his webex video from his laptop. From what I can find, the only client that supports this is the iPhone client. Before I close the ticket, I wanted to see if anyone else has found a spot t...
