Heyya! Just wanted to see if there are anyone who are getting this dialog whenever calling out. Around 4 users called me saying that they cant make Calls to specific people. Whenever they start a call or after a ring or two the call window will clos...
Hello , Can we enable automatic recording to local storage on webex suites ? I've found only this settings can be enabled on webex suppoort. Is it possible to configure on other suites ? https://help.webex.com/en-us/WBX66771/Can-I-Enable-Automatic-R...
We configured the WebEx Education integration during our Spring semester. It was working fine. Now when the instructors are trying to use WebEx Educaiton integration within Blackboard, they are getting an error saying the LMS isn't authorized. We've ...
Whenever I try to login to Webex Control Hub, it would just sit at this screen, and sit there. And I am not sure what else to do, if someone can help, please let me know.
Hi Experts, Just want to check with you. Assuming I only have 20 Webex licenses and I configured 25 user accounts in Control Hub, what happens to the other 5? Does this mean that among the 25, only 20 accounts can host a meeting concurrently? I read...
Hello All, On admin.webex.com i logged in as full admin, i want to configure my local gateway for PSTN calling, but i cant find location button under calling under services, does it require special license or i am missing something? Amer
Hello All,When trying to play/share a Video over webex (i.e from Youtube), the audio is not shared. Normally you have the 'Optimize for motion and video' which allows you to 'Share Audio' but it is missing on my customers setup. Has anyone experience...
Hi everbody, I have at least two users with the same problem. The personal meeting room in not configured in Teams. When I try to configure it manually I get an error message ("invalid room link or host PIN") even if the input values are correct and ...
HiWe have enabled end to end encryption feature for more security but when we schedule encryption meeting the email that the participants receive, doesn't contain the SIP URI information to connect it from a video codec. We have tried to use a URI l...
We have a faculty member asking to change the background in his webex video from his laptop. From what I can find, the only client that supports this is the iPhone client. Before I close the ticket, I wanted to see if anyone else has found a spot t...
Hey, everybody, my problem is this:My company has added users to a common webex teams account, the problem is that these users, previously, had a free account (of those provided due to the COVID-19), now when you search for a contact it appears twice...
In site settings there is a security setting labled "Allow attendee to join meetings from a Webex node in another enterprise". Can anyone tell me exactly what this does. It is currently disabled but other companies still join my meetings as attende...
When trying to add or remove a named license through Cisco Webex Hub, we are getting error messages saying : [email protected] "not entitled, Status: 400. TrackingID: ATLAS_########" TrackingID: ATLAS_76800708-b1eb-0081-eee7-2a71a6abceec_4 TrackingI...
Have an odd situation.New WebEx Site.The Administrator can schedule a Meeting with people withiPhone or iPad and PC's. When they join, everyone can use their Cameras.An added users with no special privs schedules a meeitng with the same people. the...
This isn't a new issue, but I'm seeing it on more computers than I did in the past, and its becoming a bigger issue.In short, when people have WebEx Desktop running even when there are no meetings going on, it "hijacks" the camera so other apps canno...