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Cisco WebEx Taiwan Toll Numbers - Can someone in Taiwan help me perform a test?

Steve Simon
Level 1
Level 1

Cisco WebEx Taiwan Toll Numbers

We have a customer in Taiwan that can't call the Taiwan WebEx numbers shown in the Global Call-In Number. I believe the issue is with the customers PBX or Local Carrier blocking the toll number but the customer isn't "Phone Savvy" to understand what I am trying to accomplish with these test PLUS their a customer and I dont want to keep bugging them on the issue.

 

I am reaching out to the Cisco Community in Taiwan help me prove my theory. Could someone from Taiwan perform 2 test.

1st Test - From a LandLine (Home Phone) call the WebEx Taiwan Toll number 0080-112-7467. You should hear "Welcome to WebEx..."

2nd Test - From a Mobile Phone call the WebEx Taiwan Toll number 0080-112-7467. You should hear "Welcome to WebEx..."

 

Let me know your findings

Thank you

Steve

 

 

1 Reply 1

ACC Eddie
Level 1
Level 1

Hi,

We did both tests and we did hear the recording messages, in Chinese.

Not sure how it's gonna help though, let us know if you need any further assistance.