10-08-2019 07:18 AM
Hello Community,
I'm new with Spark cloud/WebEx.
We have a device SX10 that was activated and registered on Webex cloud and has a SIP URI given to the device by Webex. External H323 endpoint cannot be able to call the SIP UR of the SX10 Webex room device. Is this not supported?
This external H323 endpoint can be able to call any H323 with public IPs.
10-08-2019 08:01 AM
I don't think that's possible. A Webex cloud registered endpoint is a SIP endpoint and it should be possible to make a SIP call to it (firewall/ports allowing). H.323 inter-op is not supported.
If you want to bridge such a call then you could use a Webex meeting, which will accept SIP, H.323 (including IP dialling).
10-08-2019 09:23 AM
10-09-2019 01:58 AM
10-10-2019 01:33 AM
For the use cases you state then yes, you could say there are some disadvantages - hence it is important to understand those use cases.
However, I believe the ability to cloud registered the endpoints is a massive benefit. Previously a customer would have had to invest in some form of call control/registration platform (VCS, CUCM etc.) and magically configure this up. Now, I simply add the device in Control Hub, generate the 16 digit registration code, power up the device, enter the code and I have a fully functioning SIP endpoint. In a prior life I wrote this:
http://www.meetingzone.com/en-gb/Blogs-Resources/Productivity-Blogs/ArticleID/309
I believe this truly brings Cisco's video experience to customers that would previously have found this too expensive and too complex to deploy.
Access to the admin settings for the device is possible from the Advanced Settings on Control Hub and I believe the limitation of having to be on the same network as the device for this to work has been removed (or will be soon). You can also setup a specific admin account to access those settings if you don't want to give people admin access through Control Hub.
Honestly, I think the benefits far outweigh the limitations, but as I said that depends on what you are actually trying to achieve in the first place.
10-16-2019 08:32 AM
I agree with Jonathan's response and adding some more benefits
I am looking forward to more enhancements from Cisco specially since i have seen the control hub a year ago with little to no option on device access and customization.
In my opinion even Cisco is evolving in its offering and seriously taking inputs from customers for future enhancements
Regarding the admin login-Once the device is on cloud you will not be able to login with admin creds, the work around is to access the device from control hub and then you can create a user though you can create a user with username admin but still you can create a generic user and then assign admin role
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