WebEx Control Hub - Local Account

[Robert Knebel]

I have been searching through the documentation provided and not finding what I need. We are using Extron equipment in a training/classroom and the video conferencing piece is WebEx. We need an account to have administrative permissions to the WebEx Room Kit + Codec portal. Does anyone know if there is an option to set up a local administrative account for this without having to have a service e-mail account?

[Wade H.]

In the device portal, there is a section for "Users" where you can create local user accounts. Make sure they are marked as active.

Is that what you're looking for?

[Robert Knebel]

Wade H.,

I'm aware of that process. The local account that I was searching for did not use an e-mail address for authentication. It would be contained within the Control Hub only. I'm not finding that as an option.

[ParkCountyOffice · Accepted solution]

Did you look at the screen shot that Wade posted? The user tab he is talking about is in the local admin of the Codec. No e-mail is required.

Are you asking to create a user account in control hub that has access to a local device? If so, I do not believe that is possible as not only is there no way to create a user without an e-mail, there is no way to selectively associate that as ad admin to a specific device.

[Robert Knebel]

ParkCountyOffice,

I didn't catch that part. I'm looking now and see that option within the Local Device Control. Thank you for the direction.