We have imported users in Webex Control Hub via Directory Connector. We have enabled Unified CM for Webex Teams.
We are unable to search those contacts which status is showing as "verified" or those users on which Webex Privileges are not assigned (Please note: Users in the ACTIVE state can be searched in contacts and we can dial their Phone numbers). Is it mandatory to assign Webex Privileges to the users and status should be in ACTIVE so that it can be searched in Webex Teams and we can dial their number?
Please note all the users have Mobile and Workphone numbers defined in Active Directory.
Since the CUCM corporate directory does not work for Webex Teams (Unified CM)we want all the users should be searchable on Webex Teams via Webex Control hub regardless Webex Services are assigned to them or not. Please let me know if it is possible.