Webex VDI, are there 2 different installers?

[Swindmiller]

Getting ready to deploy Webex in our Azure Virtual Desktop environment. I have read over all the instructions but can't verify if there is a separate installer specific for the VDI host (Azure Virtual Desktop host) or if its still the regular WebEx installer.

I know (or think) our Webex admin will have to enable VDI and we will need the plugin installed on each "client" machine that is connecting to the VDI environment but I can't verify if I need a "special" installer for the host or ifs just the normal Cisco Webex installer. I know Zoom has a specific Zoom VDI installer just just wanted to see how Webex handles that.

[BTega]

You can just use the common VDI installer for your thin clients.

[Sebastian Leuser]

Hello ,
You can find the special VDI Installer for the Host System under https://www.webex.com/downloads/teams-vdi.html
There are also the links for the VDI Plugins
Sebastian

[Swindmiller]

Thank you, the 2 installs looked exactly the same once installed so I wasn't sure. I installed the version you linked and have the plugin installed on my laptop but I am still showing "Remote Audio" in the Audio settings like I was before. Should I be seeing Remote Audio or be able to select the individual Audio devices if "VDI" is working properly?
I am trying to find out if VDI is enabled from our Webex admins but also wanted to know what to except or how to verify the plugin was functioning/connecting to the host.

[BTega]

Hopefully all this information has been helpful

[Swindmiller]

It has been very helpful but do you know how I can verify that it is all working? Like I said above, I am still showing "Remote Audio".....should that be the case? Is there a way to show that the plugin is connecting to the host and working properly?

Thanks,

Scott

[DMaternTRA]

For the Webex App, you can click your picture in the top left-> help->health Checker and there should be a section for VDI.

In a Webex Meeting, you should see 'Webex - VDI' in the title of the meeting.

I have VDI enabled from Control Hub, but you may need to add this registry key on your deskops to have the Webex meeting go into VDI mode: 'HKEY_CURRENT_USER\Software\Cisco Systems, Inc.\CiscoVDI\isVDIEnv=true'

[Swindmiller · Accepted solution]

So I have it working now.

It was a rekey but not exactly the one posted above. I had to flip HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Spark Native: EnableVDI=1 and all worked great.

Thanks for all the help and how to test if it was working or not.

[Swindmiller]

Thank you so much, I will give those a shot!

[BTega]

Very welcome, please let me know if I can help with anything! Good Luck

[BTega]

Are you using any local audio outputs? The thin client should have an interface for you to set the audio output.



What thin are you using? Is it a thin or a zero client?

[Swindmiller]

I am using Windows 10 clients running the Remote Desktop app. No thin clients yet.