Migration of PUG's, HG's from on-prem

[Paul Austin]

Hi All, Just getting ready for a large migration from On-Prem to Webex and I have concern about Pick-Up Groups, Hunt Groups, Translation patterns and Call Parks that are in the on-prem UCM. Is there a way to get these migrated or is it a manual config once the users have been defined in Webex? 

I have a TAC case but it seems the Webex help folks don't know either.

Thanks All

Paul

[dtibbe]

If you're a developer, you may also have a look at the Webex REST API for Calling: https://developer.webex.com/docs/webex-calling-overview

It includes many endpoints for provisioning and configuration as well. Just in case you want to build your own UCM2WxC-tool

[kgroves42 · Accepted solution]

Hello, 

There are bulk tools you can use to import those into your system. For example here is a link to doing that with Hunt Groups. 

https://help.webex.com/en-us/article/1zejoab/Webex-Calling-hunt-group-CSV-file-format-reference

However I do not think there is an easy migration tool that will do all that automatically, as far as I know you will need to stare an compare or use the export files from UCM to manually fill those CSV files out. 

[Paul Austin]

Great thanks for that - never noticed the Bulk Manage option before.